Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
213
4 Stars
91
3 Stars
23
2 Stars
14
1 Star
24
73%of customers recommend this product.
(
22 out of
30)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Big Joe
Verified Purchase:Yes
A Samsung is the only smart phone I have ever owned. They have all been very reliable. They do all the functions of those over priced phones. I have only had this Samsung Galaxy A14 5G for about a week and I like it! It's very fast and has plenty of memory. I definitely recommend this phone!
Written by a customer while visiting tracfone.com
Posted by: Shawn H
Verified Purchase:Yes
Great upgrade from my old phone!! I've had absolutely no problems with this phone so far and it's so much faster than my old Samsung. I would definitely recommend this A14 5G if you don't want to spend a lot of money and need a nice phone at a great price.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I've had the phone a few days. So far it seems to perform well in every area. This is an upgrade from my previous phone which was a Samsung Galaxy J7. This has much more memory & superior camera technology. Any annoyances I've encountered have simply been adjusting to the differences between this phone & my previous phone which I had for about 4 or 5 years. I would purchase it again.
Written by a customer while visiting tracfone.com
Posted by: Kenoosh
Verified Purchase:Yes
Great phone and fast delivery. Problem is that I had 21 gigs of data in my account, but after activating the new phone, I only have 3. That's a lot of data credit to lose! Can't get hold of customer service for last four days.
Response from tracfone.comBy TracFone Wireless, July 23, 2023
Hello. This is Jomarey from TracFone Wireless. We're sorry for the issues you encountered. We'd like to take a closer look on this matter. Please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: wrongway
Verified Purchase:Yes
unable to get blutooth hearing aids to work with this phone
Response from tracfone.comBy TracFone Wireless, July 26, 2023
Hi. This is Ramel from TracFone Wireless. We're sorry if you're having issues with your phone. To further assist you, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Karel
Verified Purchase:Yes
I recently went back to buying a Samsung phone after switching to another brand. I had noticed that my Samsung phone took much better photos than the other brand, but also that the volume was higher which is great since I view a lot of YouTube on my phone.
I won't be switching brands again. I have used Samsung phones for over 10 years.
I won't be switching brands again. I have used Samsung phones for over 10 years.
Written by a customer while visiting tracfone.com
Customer Rating
3
CAN'T DO GROUP TEXTING. tHAT IS WHY i BOUGHT THE P
on July 28, 2023
Posted by: Have no idea what you wan
Verified Purchase:Yes
Not letting me do group texts. So kind of upset about that
Response from tracfone.comBy TracFone Wireless, July 28, 2023
Hello. This is Franz from TracFone Wireless. Apology for the issues you may have with the phone, especially with the group texting. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Battery live 10 hours a disappoint. Old one an LG lasted much longer. Would not accept my gmail address so I have to manually enter my contacts list. Tons of ads last phone I had no ads.
Response from tracfone.comBy TracFone Wireless, July 29, 2023
Hello. This is Redje from TracFone Wireless. Apology for the issues you may have with the phone, especially with the group texting. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com