Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
223
4 Stars
95
3 Stars
25
2 Stars
14
1 Star
25
80%of customers recommend this product.
(
36 out of
45)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Jeep
Verified Purchase:Yes
The purchase process was easy, the phone is a great value for the price, the transition from my old Galaxy to this new one was easy and quick
Written by a customer while visiting tracfone.com
Posted by: Old fip
Verified Purchase:Yes
So far I very pleased, still learning all the featues.
Written by a customer while visiting tracfone.com
Posted by: LAMM
Verified Purchase:Yes
Setting up this phone has been a nightmare. Ive been a tracfone fan for many years, but I'm considering my options.
Response from tracfone.comBy TracFone Wireless, November 29, 2023
Hi. This is Katherine from TracFone Wireless. Do you have issues with the service we offer? If so, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Jannelaura
Verified Purchase:Yes
Miss the auto photo edit feature. All else is great!
Written by a customer while visiting tracfone.com
Posted by: WahWah
Verified Purchase:Yes
loving it. easy transfer of apps, contacts, data & plan.
Written by a customer while visiting tracfone.com
Posted by: science guy
Verified Purchase:Yes
First of all, I have no pockets that will hold this phone. It keeps falling out from the pants, jackets, and shirts. The logic is so different I can't even figure out how to edit or save anything, like addresses and documents, lists, etc. The process is not like that of former Samsung phones. It has the "answer call" and "end call" but they do not work (you have to use the volume buttons). Why are they there if they do nothing! There are several similar problems with other apps. I think this my last Samsung phone.
Response from tracfone.comBy TracFone Wireless, November 30, 2023
Hi. This is Katherine from TracFone Wireless. Do you have issues with the service we offer? If so, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Fleek
Verified Purchase:Yes
The phone is very easy to whole in my hand, The screen is also easy to read and view items,
Written by a customer while visiting tracfone.com
Posted by: EllyPP
Verified Purchase:Yes
Easy to navigate, better capacity & sync capabilities. Overall good features & price. I do though feel smaller is better & this is bigger & heavier.
Written by a customer while visiting tracfone.com