Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
222
4 Stars
95
3 Stars
25
2 Stars
14
1 Star
25
80%of customers recommend this product.
(
35 out of
44)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Leo the lion
Verified Purchase:Yes
The phone seems to be a good phone I like it. It can do more than my last one and it's your work out well
Response from tracfone.comBy TracFone Wireless, November 12, 2023
Hi. This is Redje from TracFone Wireless. Please be informed that we read your post and value your patronage. However, we would like to know more about what has happened to your other phone. We would like to help. Please feel free to contact us.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Vonnakitty
Verified Purchase:Yes
Wish it kept deleted messages for a few weeks like my older tracfone!!
Response from tracfone.comBy TracFone, November 13, 2023
Hi. This is Ramel from TracFone Wireless. We're really sorry if it doesn't meet your expectations. Please know that we are still working on improving our products and services to serve you better. Should you need assistance, kindly chat with us at https://www.tracfone.com/support/contact-us. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Great fone very powerful,does great job,charge last long great reception,my wife even likes it!
Written by a customer while visiting tracfone.com
Posted by: Ms_Proper
Verified Purchase:Yes
This is a top notch phone! Lots of memory and very fast with the 5G
Written by a customer while visiting tracfone.com
Posted by: Jim Tuttle
Verified Purchase:Yes
The phone quits working and I'm constantly have to restart to get it to work.
Response from tracfone.comBy TracFone Wireless, November 17, 2023
Hi. This is Ramel from TracFone Wireless. We're sorry if you're having some problems with your phone. Please know that it is never our goal to let you experience such troubles. To further assist you in resolving this issue, kindly chat with us at https://www.tracfone.com/support/contact-us or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Sam K
Verified Purchase:Yes
I've had this phone for a week and a half now and so far it's going good. I had a little problem at first with some texting issues but it all got straightened out thanks to tracfone support. I really like this phone.
Written by a customer while visiting tracfone.com
Posted by: JMK143
Verified Purchase:Yes
Though the reviews are mixed. The A14 does what I expect it to do and recommend it.
Written by a customer while visiting tracfone.com
Posted by: Joseph1957
Verified Purchase:Yes
good clear screen, good pictures, on/off button a little shallow, great voice quality, easy to use
Written by a customer while visiting tracfone.com