Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
213
4 Stars
91
3 Stars
23
2 Stars
14
1 Star
24
73%of customers recommend this product.
(
22 out of
30)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Sall
Verified Purchase:Yes
great phone, but will have to learn much. Alot different from my old samsung.
Written by a customer while visiting tracfone.com
Posted by: Wanda663
Verified Purchase:Yes
This phone was an upgrade. Little confusing to complete the smart switch. Once old phone info changed over to S14 the rest is easy.
Response from tracfone.comBy TracFone Wireless, July 7, 2023
Hi. This is Jomarey from TracFone Wireless. We do apologize for the confusion with the Smart Switch. To better assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. To block a phone number, you may also text the word BLOCK to 611611. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Teddi
Verified Purchase:Yes
I bought this recently and hate it. It has ads popping up constantly and I can't get rid of them.T
Response from tracfone.comBy TracFone Wireless, July 7, 2023
Hi. This is Jomarey from TracFone Wireless. We do apologize for the issues you have encountered with the phone. To further assist you, please chat with us at hhttps://www.tracfone.com/support/contact-us so we can help you fix the issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: OSBV
Verified Purchase:Yes
Very good quality. Easy to use and transition from my previous device.
Written by a customer while visiting tracfone.com
Posted by: E Cohen
Verified Purchase:Yes
I am not a power user but I think this phone is awesome. It is major upgrade from my Samsung J7. Fast performance and good display & audio. There is a small learning curve but migration was easy and most functions are intuitive.
Response from tracfone.comBy TracFone Wireless, July 12, 2023
Hi. This is Arianne from TracFone Wireless. Thanks for your feedback. Should you need further assistance with your new phone, please feel free to chat with us at https://www.tracfone.com/support/contact-us,or you can text TUTORIAL to 611611. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: DMW1
Verified Purchase:Yes
trying to get my new tracfone SAMSUNG S146VL phone to be activated was the worst experience!! It took 6 days and numerous calls only to be lied and and hung up on over and over. And then having to deal with SAFELINK, was horrible
Response from tracfone.comBy TracFone Wireless, July 10, 2023
Hi. This is Katherine from TracFone Wireless. We're sorry for the inconvenience you encountered with the service. To better assist you, please chat with us via this link https://www.tracfone.com/support/contact-us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: AG44
Verified Purchase:Yes
I just upgraded from a Samsung Galaxy A03s Im very happy with the extra processing power I love the finger print unlock no more punching in codes to unlock the phone all in all Im very happy!
Written by a customer while visiting tracfone.com
Posted by: Susiesnowflake
Verified Purchase:Yes
Nice phone. Easy to transfer from old phone. Only con for me is the weight of the phone. Quite heavy.
Written by a customer while visiting tracfone.com