Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2 out of 5
4.2
(381 Reviews)
Open Ratings Snapshot
Rating breakdown 381 reviews
5 Stars
222
4 Stars
95
3 Stars
25
2 Stars
14
1 Star
25
80%of customers recommend this product. 
(
35 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Customer Rating
4 out of 5
4
It's a good phone
on November 4, 2023
Posted by: Machai Culley
Verified Purchase:Yes
It's definitely better than my last phone!!
I love it
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Great phone and price. Amazing clarity.
on November 4, 2023
Posted by: Yuwan
Verified Purchase:Yes
Excellent phone and great price. Easy to use and of Samsung wuality
Written by a customer while visiting tracfone.com
Customer Rating
1 out of 5
1
Too large
on November 4, 2023
Posted by: Anonymous
Verified Purchase:Yes
Not happy and am returning it. It is too large. I have arthritic hands and I cannot hold it. I will continue to use my older one for now..
Response from tracfone.comBy TracFone WirelessNovember 5, 2023
Hi. This is Katherine from TracFone Wireless. Thank you for your rating. However, we are very sorry for the inconvenience this has caused you. Allow us to help you. For that, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Great phone
on November 5, 2023
Posted by: BubbaKrab
Verified Purchase:Yes
Great price. Great functionality. High def screen. Easy to setup. Works fast enough for me.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Great Cell the A14 5G
on November 5, 2023
Posted by: Just YS
Verified Purchase:Yes
Great features, strong Battery life and I like the look and weight. I wish the display would stay on during phone calls.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Great features
on November 8, 2023
Posted by: Lmbrown99
Verified Purchase:Yes
I bought my new Samsung Galaxy A14 Tracfone about a month ago. It is very fast and works great. It's larger than my previous Samsung Galaxy A10e which fit nicely in my pocket and purse. My new phone is larger and heavy!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Great Phone
on November 8, 2023
Posted by: SHERBY
Verified Purchase:Yes
Long battery life. Does everything that you need. Easy to use.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Samsung A-14
on November 9, 2023
Posted by: Lou B
Verified Purchase:Yes
Nice phone overall. The only feature I am not liking is the on/off switch on the side.
Response from tracfone.comBy TracFone WirelessNovember 11, 2023
Hi. This is Francis from TracFone Wireless. We are sorry for the issues. It is never our intention to make you feel this way. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
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