Not happy and am returning it. It is too large. I have arthritic hands and I cannot hold it. I will continue to use my older one for now..
Response from tracfone.comBy TracFone Wireless, November 5, 2023
Hi. This is Katherine from TracFone Wireless. Thank you for your rating. However, we are very sorry for the inconvenience this has caused you. Allow us to help you. For that, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
I bought my new Samsung Galaxy A14 Tracfone about a month ago. It is very fast and works great. It's larger than my previous Samsung Galaxy A10e which fit nicely in my pocket and purse. My new phone is larger and heavy!
Nice phone overall. The only feature I am not liking is the on/off switch on the side.
Response from tracfone.comBy TracFone Wireless, November 11, 2023
Hi. This is Francis from TracFone Wireless. We are sorry for the issues. It is never our intention to make you feel this way. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.