Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
220
4 Stars
95
3 Stars
25
2 Stars
14
1 Star
25
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Blondie 66
Verified Purchase:Yes
I’m having some trouble setting it up at certain places.. I did NOT realize this was a generic phone. I was told it was brand new..
Response from tracfone.comBy TracFone Wireless, November 5, 2023
Hi. This is Katherine from TracFone Wireless. Thank you for your rating. However, we are very sorry for the inconvenience this has caused you. Allow us to help you set up your phone. For that, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: live in PHX
Verified Purchase:Yes
Phone has plenty of features. Lasting battery time.
Written by a customer while visiting tracfone.com
Posted by: Allwin
Verified Purchase:Yes
Phones great But I wish the volume was louder---I am deaf in one ear and have lost some hearing in the other.
Response from tracfone.comBy TracFone Wireless, November 5, 2023
Hi. This is Katherine from TracFone Wireless. Thank you for your rating. However, we are very sorry for the inconvenience the volume has caused you. Should you need assistance, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Dave Tim
Verified Purchase:Yes
Exactly what I was looking for. Not to many bottons and knobs but just enough.
Written by a customer while visiting tracfone.com
Posted by: SD Trader
Verified Purchase:Yes
The Galaxy A14 is a step up from the A12 and sports more RAM and storage.
Written by a customer while visiting tracfone.com
Posted by: Mis4mike
Verified Purchase:Yes
This phone is packed with really good features and is a good value for the price. It also has a decent camera. It has Android auto built in and a fingerprint sensor, but doesn't have face recognition which is not a drawback for me. If you are just going to use it for email, social media, texting, talking on the phone and taking pictures this phone will do all of that and a lot more.
Written by a customer while visiting tracfone.com
Posted by: RALPH 1
Verified Purchase:Yes
The style of the phone is nice. But the I get Network Error Occurred. Need help.
Response from tracfone.comBy TracFone, November 2, 2023
Hi. This is Ramel from TracFone Wireless. Do you have any issues with your phone or service? If so, please chat with us at https://www.tracfone.com/support/contact-us so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: jmeale
Verified Purchase:Yes
Works well. Good voice quality. Lots of storage. Great screen size.
Written by a customer while visiting tracfone.com