Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
220
4 Stars
95
3 Stars
25
2 Stars
14
1 Star
25
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: joex
Verified Purchase:Yes
phone is works great. But is missing the fisical out side center button, it is in the software which sometimes wont work in some apps.
Response from tracfone.comBy TracFone Wireless, October 22, 2023
Hi. This is Franz from TracFone Wireless. Please accept our deepest apology for this experience. We do not want our customers to encounter issues with the features of the phone. We would like to take a closer look as to why the center button is not functioning on some apps and ensure there is a resolution for you today. Please contact us via this chat link https://www.tracfone.com/support/contact-us, or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: needa9
Verified Purchase:Yes
Excellent Value. Seamless transfer of phone number from old Tracfone. Prompt delivery
Written by a customer while visiting tracfone.com
Posted by: First Time
Verified Purchase:Yes
So far so good. Didn't realize that there is so much to setup, understand, and use correctly. Once I got the some basics it's been going smoothly. Still lots to learn .
Glad I bought this phone. Good place to start.
Glad I bought this phone. Good place to start.
Written by a customer while visiting tracfone.com
Posted by: Dean Allen
Verified Purchase:Yes
It tòok getting used to a new phone, but it's pretty good.
Written by a customer while visiting tracfone.com
Posted by: Tazzmanian
Verified Purchase:Yes
I had a Samsung A02S & had too many problems with if, but Samsung has always been a company, so I decided to try the A14 5G. it's like the difference between night & day!
I'm very pleased with my Samsung Galaxy A14 5G !!
I'm very pleased with my Samsung Galaxy A14 5G !!
Response from tracfone.comBy TracFone Wireless, October 26, 2023
Hello. This is Francis from TracFone Wireless. We are sad to know that you have a bad experienced with our phones. Give us a chance to fully evaluate your situation and provide you a resolution that meets your satisfaction. Kindly give us a chat at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Central69
Verified Purchase:Yes
Great phone for the price.Great pictures an easy setup.
Written by a customer while visiting tracfone.com
Posted by: Kahlua
Verified Purchase:Yes
Too many stops & starts inbetween apps. Can't go from one app to another without sound.
Response from tracfone.comBy TRACFONE WIRELESS, October 27, 2023
Hello. This is Arianne from TracFone Wireless. We're sorry for the issues you encountered with the phone. For assistance, please contact us using this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Tim Rossman
Verified Purchase:Yes
Good phone for the money. Trac fone is good about having plans that are affordable, no nonsense and allows me to select the plan that's right for me.
Written by a customer while visiting tracfone.com