Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
220
4 Stars
95
3 Stars
25
2 Stars
14
1 Star
25
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Jose79
Verified Purchase:Yes
Wonderful phone at an affordable price!!! I would buy again!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
It is an adroid phone and I was used to an IPhone. I have not been able to send or receive text messages from some of my contacts unless I use messenger through Facebook. I do not like this. I have tried everything to set up text messages so that I can send and receive messages from my family and friends. I do not like it and am sending the phone back.
Response from tracfone.comBy TracFone Wireless, October 16, 2023
Hello. This is Lea from TracFone Wireless. Apology for the issues you may have with the phone. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Gmama9
Verified Purchase:Yes
Very happy with the selection I made, very satisfied with the phone.
Written by a customer while visiting tracfone.com
Posted by: Jim chis
Verified Purchase:Yes
Easy transfer of data. Too many usless apps. Would buy again
Response from tracfone.comBy TracFone Wireless, October 19, 2023
Hi. This is Franz from TracFone Wireless. Thank you for your purchase. However, some Samsung apps are built into the system itself and can't be uninstalled, but you can still disable them. This way, they don't run in the background wasting your battery life, RAM, and processing power. In addition, you can hide apps you don't use from the Home screen or app drawer. If you need asssistance, please contact us.
Written by a customer while visiting tracfone.com
Posted by: rtus1439
Verified Purchase:Yes
I'm not a get the latest and greatest as soon as available but this was worth the upgrade I have been a tracfone user for as long as I have had a cell phone this is a great phone
Written by a customer while visiting tracfone.com
Posted by: KAB57
Verified Purchase:Yes
Happy with my new phone. Samsung is a great product.
Written by a customer while visiting tracfone.com
Posted by: English
Verified Purchase:Yes
I bought this phone and it is very fast and easy to use
Written by a customer while visiting tracfone.com
Posted by: Corrina
Verified Purchase:Yes
I had been looking at this phone for a while. It has all of the features that I like. It is simple to use and straight forward without being too complicated. I've only had the phone for a few months and am still learning, but so far, I really like it and am grateful for it not being complicated as I am not good at technology.
Response from tracfone.comBy Tracfone Wireless, October 21, 2023
Hello, Corrina. This is Redje from Tracfone Wireless. We read your post, and we value your patronage. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611. Should you need any further information, please do not hesitate to contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com