Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2 out of 5
4.2
(373 Reviews)
Open Ratings Snapshot
Rating breakdown 373 reviews
5 Stars
218
4 Stars
92
3 Stars
24
2 Stars
14
1 Star
25
75%of customers recommend this product. 
(
27 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Customer Rating
4 out of 5
4
Good Features, Takes nice pics,
on September 7, 2023
Posted by: PClem
Verified Purchase:Yes
I really didn't want a new phone. But when you get over 5 years on a phone, then all of sudden it doesn't want to work.??? and also now we need 5G, but on my phone service it says 4G and the same in my Car. So somethings with this phone I don't understand. The phone says its 5G but I wonder is it
Response from tracfone.comBy  TracFone Wireless.September 9, 2023
Hello. This is Redje from TracFone Wireless. We read your post and thanks for bringing this to our attention. Please be informed that we can take closer look into what is going on, we can assure you that there is a resolution for that.

To further assist you, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Luv it.
on September 8, 2023
Posted by: FloridaJo
Verified Purchase:Yes
Great big detailed screen and fast running apps. Long battery life!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Enjoying My New Phone!
on September 9, 2023
Posted by: Dr Iris
Verified Purchase:Yes
I moved on from my Galaxy A10e phone to this Galaxy A14 5G. What a great choice! I've had the phone for a month now and am having no problems. I recommend this phone.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
phone
on September 9, 2023
Posted by: Anonymous
Verified Purchase:Yes
great camera and super fast with a two day battery
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Na
on September 10, 2023
Posted by: Hoang
Verified Purchase:Yes
I love this phone, price is right and it work perfectly
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
A14 5G
on September 12, 2023
Posted by: Humber
Verified Purchase:Yes
Very easy to activate and friendly customer service
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Galaxy A14
on September 12, 2023
Posted by: KevinB2023
Verified Purchase:Yes
It's a great phone even though it isn't the newest model it was still an upgrade for me. I use it for texts, calls and internet mostly but it also has a lot of storage for my pictures. The camera is also much better than my old Galaxy for the price it seems like a solid choice.
Response from tracfone.comBy TracFone WirelessSeptember 13, 2023
Hello. This is Redje from TracFone Wireless. We read your post and we are glad that you like our product. However, let us take a closer look into what is going on to your old device, and we can assure you that there is a resolution for that.

To further assist you, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Samsung Galaxy A14 phone review
on September 13, 2023
Posted by: Don C
Verified Purchase:Yes
The Samsung Galaxy A14 phone has proven to be very capable at a modest price.
Written by a customer while visiting tracfone.com
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