Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2 out of 5
4.2
(373 Reviews)
Open Ratings Snapshot
Rating breakdown 373 reviews
5 Stars
218
4 Stars
92
3 Stars
24
2 Stars
14
1 Star
25
75%of customers recommend this product. 
(
27 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Customer Rating
5 out of 5
5
glad I bought this phone..
on September 1, 2023
Posted by: Debbutterfly
Verified Purchase:Yes
Nice large phone. Such a long battery life! I like it!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Everything I need in a phone
on September 2, 2023
Posted by: Mhan
Verified Purchase:Yes
For a budget phone it's a really nice phone. For someone who needs a phone that performs well with basic tasks, maybe some light gaming. This phone is reliable and a joy to use.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
I'm happy!!
on September 3, 2023
Posted by: Crusader1957
Verified Purchase:Yes
Using it for one week and am pleased so far. Easy to transfer from old Samsung.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Wife likes
on September 3, 2023
Posted by: A14good
Verified Purchase:Yes
This A14 is 100% better than the A01. With 64 gigabytes vs 16, there is room for new apps and pictures. She love quality of these pictures.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Easy on the eye
on September 5, 2023
Posted by: Anonymous
Verified Purchase:Yes
A good size screen for older eyes. Still learning all the capabilities.
Response from tracfone.comBy TracFone WirelessSeptember 9, 2023
Hello. This is Redje from TracFone Wireless. We read your post and we value your patronage. You can use our self-service menu. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
1 out of 5
1
account summary
on September 6, 2023
Posted by: Frances Orros
Verified Purchase:Yes
I am still unable to get my minutes & next date to refill. I get an error each time. I was able to talk with someone when I first received the phone & she told me my minutes & date to refill. You need to correct this problem.
Response from tracfone.comBy TracFone WirelessSeptember 8, 2023
Hello. This is Lea from TracFone Wireless. Apology for the issues you may have with the phone. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Great phone at a very low price
on September 6, 2023
Posted by: Czar
Verified Purchase:Yes
Great Phone at a cheap price. I highly recommend it.
Written by a customer while visiting tracfone.com
Customer Rating
1 out of 5
1
Nothing but trouble.
on September 6, 2023
Posted by: Arthur Rutherford
Verified Purchase:Yes
Nothing but trouble. Now cannot make or receive texts. But can recieve group txts???? Camera worse than my Samsung a11. no fingerprint recognition. Not satisfied
Response from tracfone.comBy TracFone WirelessSeptember 8, 2023
Hello. This is Lea from TracFone Wireless. Apology for the issues you may have with the phone. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
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