Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
214
4 Stars
92
3 Stars
24
2 Stars
14
1 Star
24
74%of customers recommend this product.
(
23 out of
31)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Stevon
Verified Purchase:Yes
After one week it does everything I expect. Haven't seen it say 5G yet, always 4G. The micro SD holds all my music. It's plenty fast.
Written by a customer while visiting tracfone.com
Posted by: Paul N
Verified Purchase:Yes
Nice phone, nice features. Have had it for a week and seems to work well.
Written by a customer while visiting tracfone.com
Posted by: Erick128
Verified Purchase:Yes
I upgraded to this phone and am very pleased with it. The battery life is very good and the processor does everything I need it to
Written by a customer while visiting tracfone.com
Posted by: ChrisES
Verified Purchase:Yes
My son and I are happy with each purchase. I like the quality and the speed and memory
Written by a customer while visiting tracfone.com
Customer Rating
1
Of course ... no negative posts
on August 28, 2023
Posted by: Paul Brisebois
Of cousre you are not going to publish anything that is negative!!
Response from tracfone.comBy TracFone Wireless, August 28, 2023
Hi. This is Ramel from TracFone Wireless. We do apologize if you had a bad experience with our service. To help you with your concern, you can contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Zack
Verified Purchase:Yes
This is my first smart phone & I am enjoying it very much. It has been easy to learn.
Written by a customer while visiting tracfone.com
Posted by: MrsD
Verified Purchase:Yes
I haven't updated a phone in years, so this one is great for me. It's simple to figure out all of the features & to use.
Written by a customer while visiting tracfone.com
Posted by: Grizlee
Verified Purchase:Yes
A little disappointed that it did not having the same charging cord as the samsung galaxy J7 crown and not being able to use the cord to transfer, also no charger plus needed to buy an adapter for the USB connection, also all the unneeded games and stuff the was installed even after I transferred the old phone to the new one. The person who helped me buy the new phone never mentioned that the new charger cord was not the same as the old one, the charger didn't come with the new one, that I needed to buy an adapter for the USB connection would have been nice to have that information ahead of time !!!!!!!!
Response from tracfone.comBy TracFone Wireless, September 1, 2023
Hi. This is Francis from TracFone Wireless. We read your post, and we're sorry you're having some problems with your device and applications. Allow us to review your account so we can review if you're eligible for a replacement phone. Kindly chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com