Customer Reviews for WORX - 20V Cordless Stick Vacuum (2 x 2.0 Ah Battery and 1 x Charger Included) - Black
Customer Rating
4
Works great but….
on June 7, 2025
Posted by: MX114
from Pinehurst, NC
Gender:Male
[This review was collected as part of a promotion.] It does a great job on high speed picking up… just wished there was a way to turn off beater to save battery or a wider accessory
The people that gave this cordless vacuum anything other than a 4 or 5 stars must be old and feeble. My wife insisted on getting Dysons over the ppast 8 or so years and we went through two of them prior to trying this one. We had issues with the Dysons lower hose section where it swivels on both units (trouble spot many have endured). This vaccum has no trouble spots! If your biggest complaint is that you can't press a button and remove on of the filters to dump the resevoir, then you might want to hire a house cleaner. You have no reason to be around any DC or electric operated tools! The charging system on these vacuum charges two batteries at once (The one on the unit and a spare for another as it hangs on the wall. Both filters are easily accessible, and it operates with incredible suction (It'll suck a floor mat off the floor at level two and three, so use level 1 on the bathroom, door and kitchen mats). The charging port also houses click lock spots for al of your accessory brushes, which is a really nice feature. I empty the reservoir about once every two days because I have four dogs I've rescued over time which should tell you all you need to know about just how good this cordless vacuum is. WORX puts out incredible products from lawnmowers to E-Bikes and this product is no different. Highly, highly, recommended! Peace...
The roller and motor itself are adequate but disappointed overall in the quality of the grey plastic on the wand and roller. Definitely not high quality for the price of this vacuum. It is lightweight and has good battery life. Overall- (in my opinion) I don’t think it will outlast other brands due to subpar fabrication.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 23, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
I love this vacuum cleaner, but I bought it two years ago and you STILL have NO REPLACEMENT FILTERS??? This makes NO SENSE! How can you keep selling such a wonderful product but offer no replacement filters?? I can't recommend this wonderful vacuum if no one is ever able to obtain replacement filters!!