Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,238 Reviews)
Rating breakdown 1,238 reviews
5 Stars
949
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,070 out of
1,168)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
Great quality
on July 1, 2020
Posted by: Bernie123
from Ault Co
Gender:Female
[This review was collected as part of a promotion.] I like all the features, very user friendly. I really like the edger feature, does a great job. Easy to handle, not very heavy.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Replacement
on July 2, 2020
Posted by: Tom3175
from Saint Louis, Mo.
Gender:Male
Finally wore out my first WORX trimmer after 10 years or so. Happy that all my batteries and line spools work on the new/improved model. Enjoy the new features and so impressed with WORX tools in general. Love everything I've purchased from your company.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
So light!
on July 2, 2020
Posted by: NYCyn
from Upstate NY
Gender:Female
My husband bought this for me. We had a gas powered weed eater that would tire me out because it was so heavy. This one is a breeze to use. I like the wheels for trimming around my hostas, it makes it very easy to control. The edger works wonderfully too. Very pleased!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
This is a work horse!
on July 2, 2020
Posted by: No Bodys Hero in KC
from Kansas City
I expected a a good product and I actually got a great product!
Simple assembly right out of the box.
The battery outlasted the trimming and edging of my lawn. Not disappointed one bit.
This not only met my expectations it has exceeded them.
Thank you for a great product.
Simple assembly right out of the box.
The battery outlasted the trimming and edging of my lawn. Not disappointed one bit.
This not only met my expectations it has exceeded them.
Thank you for a great product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool
on July 2, 2020
Posted by: ROD541
from 28303
Gender:Male
I had my Grass Trimmer/Edger/Mini Mower for three weeks now and I love all the features.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love it!
on July 2, 2020
Posted by: DonnaBL
from St. Louis, MO
Gender:Female
The ease of use and convenience of being battery operated is all I have hoped for. Absolutely love the edger function. I have ivy lined sidewalk and can zip it out in no time!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Much better than hassling with gas products
on July 2, 2020
Posted by: Mds65
Gender:Male
Have used the new trimmer twice now and am impressed. I use the wheels in the “mower” position and there is no stripping the ground etc for a nice clean trim. Have about an acre and the battery is still at 2/3 charged when finished. Only question is how the “spools for life” is supposed to work - no information on that sent with the trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Does what it says
on July 3, 2020
Posted by: Retired65
from Weare, nh
Gender:Female
I have used this once and was impressed with the power. Was able to tidy up the lawn edgings with ease. I would have given it 5 stars if it the weight was more evenly distributed. The battery makes it top heavy. Perhaps if the wheels rotated in different directions for the different functions, it would limit the amount of time you have to hold it up. That being said, I’m looking forward to buying more worx products. Great quality!
I would recommend this to a friend!
Written by a customer while visiting worx.com