Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,238 Reviews)
Rating breakdown 1,238 reviews
5 Stars
949
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,070 out of
1,168)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Light weight but powerful
on June 27, 2020
Posted by: John14235
from Nicholasville, KY
Gender:Male
I bought this trimmer to replace my Stijl gas trimmer as I have a strained right shoulder and the weight of the Worx allowed me to use with minimal discomfort. Would recommend to anyone.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on June 27, 2020
Posted by: Harvey1
from Glenmora,La.
Gender:Female
I just used this trimmer and I love it..So easy to handle and the spools are easy to load .I like the new battery,so much better than the ones on my old trimmer. .I think it is great!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features all around great trimmer
on June 27, 2020
Posted by: Broncos1
from Arvada, Co
Gender:Male
[This review was collected as part of a promotion.] I bought this trimmer a month ago couldn’t be happier with it
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Ease of use.
on June 27, 2020
Posted by: Djwhizkidd
from Oshkosh, WI
Gender:Male
[This review was collected as part of a promotion.] So easy to switch from trimmer to edger. So easy to adjust everything to find that perfect comfort level. And its so light!
I would recommend this to a friend!
Response from worx.comBy Brianna H, CUstomer Experience, February 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
our large yard.
on June 27, 2020
Posted by: Burl
from W.V.
Gender:Female
Love this product - has lots of power and gets the job done. Worx is a very good brand - lasts a long time as I still have a blower plus weed eater from my first purchase years ago. Always buy Worx.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on June 27, 2020
Posted by: Anonymous
from Pasadena Texas
Gender:Female
I bought this for friends house warming - I had bought one for myself several years ago & I love mine - however I was disappointed in the quality of the one I bought for my friends - it just wasn’t as good as mine
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , November 12, 2021
Hello Valued Customer. We really appreciate your feedback and I'm sorry to hear you are not getting the full quality experience of your trimmer. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Speedy fast
on June 28, 2020
Posted by: Kimbro
from Marlow, OK
Gender:Male
[This review was collected as part of a promotion.] I bought this with low expectations due to being indoctrinated into believing gas powered trimmers will always be better; but boy was I wrong. With power share, I can quickly swap out packs as if I never ran out. Definitely quicker than getting on my knees and filling a trimmer with gas and oil. Impressive!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
The Best!
on June 28, 2020
Posted by: Leigh519
from Jamestown, RI
Gender:Female
This is my second trimmer from Worx, and I only replaced it because the old batteries that I have had for years finally kicked the bucket. I absolutely love this trimmer and all of its features. I recommend it to anyone!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com