Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,156 Reviews)
Rating breakdown 1,156 reviews
5 Stars
899
4 Stars
155
3 Stars
46
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,031 out of
1,117)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
Great value
on June 11, 2020
Posted by: Jfrank94
from Cumberland,KY
Gender:Male
I was needing something great on price and features both and I found this, it’s an awesome product that keeps my yard looking great in the details, alongside my other Worx products like the Landroid, I wouldn’t have any other trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
what a great tool!
on June 12, 2020
Posted by: deetous
from Chesterfield, NH
Gender:Female
[This review was collected as part of a promotion.] Wow! I was really skeptical about buying another battery operated weed trimmer. I had terrible luck with one I bought a few years ago from the big box store. It was a disaster from the get go. When I received my Worx trimmer I went right to business. It is a dream. It did an awesome job that is comparable to my husband's big bulky gas trimmer which is far to cumbersome for me to use not to mention a nightmare to start. I was able to trim almost 1 acre of our nearly 2 acre property of some very complicated weed mass. I worked until the battery needed recharging which was a perfect way for me to take a break. Within a 20 minute time period the battery was recharged and ready to hit more of the targeted areas. I love the product so much, I ordered another tool from the Worx line!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Disappointing start
on June 12, 2020
Posted by: firepix1979
from Doylestown, PA
Gender:Male
While a great idea and design, my first spool of line was stuck together and impossible to use. Also, the command feed button only stops the trimmer, and there are no specific instructions on use. Everything points to just press the button, but I'm at a loss as to how or whether it is working.
Response from worx.comBy Jasmine D , Customer experience , June 15, 2020
Greetings from WORX! We appreciate your honest feedback as it helps us to further assist and improve. The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. This makes the spools of line very delicate and in extreme weather situations, the line will begin to melt and fuse together. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great multi tool trimmer.
on June 12, 2020
Posted by: Collector21
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] Light weight and easy to use. Converts easily from a trimmer to a edger. Long lasting battery gets a lot done on a charge.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Must buy
on June 13, 2020
Posted by: Janet C
from Central Oregon
Gender:Female
Excellent quality and a wonderful product. It's light weight, easy to hold and cuts great. Have multiple worx tools and I love them all. Only took a few minutes to assemble.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Typical underpowered electric trimmer.
on June 13, 2020
Posted by: Anonymous
from Reynoldsburg Ohio
Gender:Male
[This review was collected as part of a promotion.] I've had this for a couple of weeks. I don't go around the whole yard and trim everything at once. Although I was considering returning it. I am still on the same spool and the battery is still going. This tool is heavier than it is made out to be. It could use some kind of shoulder strap. It also seems I am constantly feeding string which seems to be awful light. A blade option would be ideal even if it was plastic. I am getting used to it and it does what I want if I go over it enough.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 15, 2020
Greetings from WORX! WE appreciate the honest feedback as it helps us to further assist and improve. We apologize the WORX 20 volt GT Revolution did not 100% work out for you. We thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on June 13, 2020
Posted by: Butch z
from Colonia nj
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace my old one which was still working. Battery life longer and longer tool makes it easier for taller people.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Lightweight, easy to use, always ready
on June 13, 2020
Posted by: Joules2020
Gender:Male
This is a great replacement for my gas and corded trimmer. It’s very light and the 4.0ah battery gives me 2-3 runs in my .35 acre property. So far it’s very reliable and I love that it’s always ready to go. Sometimes I just need to clean up a small spot, and I. Am just grab, trim and done. It’s easy to adjust angles on the fly and maneuver through the yard. Having the spare spool on board is really nice, kind of silly it’s not standard on all trimmers. It would be great if it had just a little more power, or could handle thicker line. With that said however it’s fairly quiet and with small kids around I can appreciate that it has enough power to get the job done, but not as loud and dangerous my gas trimmer. I can keep an eye on everything in the yard and still have comfortable control over the trimmer. Overall very happy and would purchase again along with other worx products.
Written by a customer while visiting worx.com