Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
898
4 Stars
154
3 Stars
46
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,031 out of
1,117)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
Easy to use
on June 5, 2020
Posted by: DWSMAS
from Wichita Falls, TX
Gender:Male
Light, batteries last. Is powerful enough to get tHe job done.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for an elderly female!
on June 5, 2020
Posted by: gal77
from Winchester, NH
Gender:Female
As a first time homeowner, I needed to purchase a tool that would cut/trim the little bit of grass and weeds that grow on a varied terrain. This item was perfect. It's light weight made it easy use, even for an elderly female. My only complaint would be the instructions: small pictures are difficult to see and understand, making an easy process far more difficult. More words would have been helpful. In the end, listening to a two minute video did the trick. Fix the instructions and all will be great!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to Use
on June 5, 2020
Posted by: kbrooks
from Doty, Wa
Gender:Female
I was so excited to find this tool. Light weight and works great for my lawn projects.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to assemble and use.
on June 5, 2020
Posted by: BobO7
from Clive, Iowa
Gender:Male
Bought this one month ago and have used it three times on the initial charge. My only concern is how do I get my free spools for life. Unit only came with 3.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and easy too use
on June 5, 2020
Posted by: Vero
from Laredo, Texas
[This review was collected as part of a promotion.] This is the 2nd one that I buy. I loved the first one that I purchased 5 years ago. I finally wore it out. I purchased another one and the only thing that I find different is the model design is better but the 1st one I never had to touch the spool string until it was time to change. This new one i used twice and the string is getting stuck and I need to ajust. Otherwise I love it so lightweight and easy too use!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Product
on June 5, 2020
Posted by: ctug
from Greenville, NC
Gender:Male
[This review was collected as part of a promotion.] Great product with great features. Love how you can go from weed eating to edging, just like that.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
I can do everything I need
on June 6, 2020
Posted by: Roberto001
from NJ
Gender:Male
[This review was collected as part of a promotion.] Is very easy to do different types of jobs with it , just a simple push or twist that’s all it takes I’m impressed with the life of the battery I can do everything with one charge and have left over life on the battery I love it
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on June 6, 2020
Posted by: Tomvt
from Waitsfield VT
Gender:Male
Great product. Well engineered. Does exactly what I need.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com