Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
898
4 Stars
154
3 Stars
46
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,031 out of
1,117)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
exceeded expectations
on June 1, 2020
Posted by: dmortondc
from kalamazoo, Mi
Gender:Male
[This review was collected as part of a promotion.] I was initially just using this as a trimmer, but have since put on the mowing wheel and have changed it up to do edging-- it works great on getting the weeds out of cracks in the driveway! You can't clear land or very tall grass with this guy, but for maintaining a residence, its great. I've yet to run out of battery before getting through my whole yard-edging, mowing the garden area and triming. Has encouraged me to buy the full-on mower since my batteries will work with both. great job, Worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
My 3rd one...
on June 1, 2020
Posted by: waltob26
from Leawood KS
Gender:Male
I have use a version of your gtx electric trimmer for many years. This is the third one I’ve purchased, so it’s probably been 8 or 9 years. I love the adjustability of the trim angle, and the ability to quickly convert to an edging tool. I also link the easy convenient way to load, and advance the cutting line.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
No more cord
on June 1, 2020
Posted by: billpater
from CT.
Gender:Male
[This review was collected as part of a promotion.] This cordless trimmer woks just like a corded one .Much more mobile and has alot of power.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on June 1, 2020
Posted by: Juli77
from Brighton, Michigan
Gender:Female
[This review was collected as part of a promotion.] I have use it once and it is amazing. I have a large yard and area to trim- very light weight and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Looks great, works ok
on June 1, 2020
Posted by: JRose
from Johnson City, TN
Gender:Male
looks great, good features. But, it has one speed, and it gets boggles down in clotted grass. Iv been trying to return it but they have temporarily locked my account, their number is temporarily out of service and their email is temporarily out of service.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 11, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at Jasmine.Dimanche@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Lightweight
on June 1, 2020
Posted by: Kris74
from Upstate NY
Gender:Female
[This review was collected as part of a promotion.] I really enjoy edging. The lightweight product does not hurt my back. It’s so easy to use. I will probably have to buy a back up battery so I get more done.
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on June 1, 2020
Posted by: josueaizprua
Gender:Male
good price and performance!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love this tool.
on June 2, 2020
Posted by: Nookers
from Sheboygan, WI
Gender:Female
[This review was collected as part of a promotion.] I got one of these 2 years ago. I am extremely happy with it. Almost makes my lawn look professionally done. I bought my son and daughter-in-law one of these for there birthdays. Their eyes lit up when they saw it. They were out using it the next day and sending me pictures of how much better their sidewalks looked. I think they give it a 5 star rating too!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com