Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Work's Great
on May 26, 2020
Posted by: Rob1966
from Philadelphia
Gender:Male
I did my whole yard with this and it worked great very good battery life and very nice features
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great buy!
on May 27, 2020
Posted by: Banna
from Detroit, MI
Gender:Female
[This review was collected as part of a promotion.] I bought this and I’m very happy with it. The battery lasts for me to do my front and back lawn edging and trimming of the areas the regular lawnmower can’t reach. It is lightweight and easy to use. I’m not even using the wheels provided. My 14 year old daughter used it as well without any problems. I just ordered another one for my mother and a leaf blower. The pressure washer got my attention too. I really hope I win that one :)
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
It has some flaws.
on May 28, 2020
Posted by: drifter
from Toledo, Ohio
Gender:Male
I purchased mine a month ago..all I can say it ,the string needs to be a couple. Inches longer...also, when I try to twist the unit to put it into edge mode it gets stuck and won't move, this happens a lot !
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, July 21, 2020
Hey! Thank you for sharing your honest review. The GT products are our light duty homeowner line of grass trimmers, and most of these tools will have a cutting diameter of about 12 inches. If you are looking to have a longer cutting diameter on your grass trimmer, we suggest looking at the WG184 grass trimmer with 13 inches of cutting diameter, or the WG124 corded model, which has 15 inches of cutting diameter! Should you need any assistance with troubleshooting your tool, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you with any questions you may have!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on May 28, 2020
Posted by: Hofbraugirl
from Scottville,MI
Gender:Female
[This review was collected as part of a promotion.] I bought this because I have a huge yard and a bad back and I needed something light and easy to start. I watched the infomercial on T.V. got online and read many reviews before I made the purchase. Works perfect for me. I recharge the battery and start with just the push of a button.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
great product!
on May 28, 2020
Posted by: whitewoman
from Old fort nc
Gender:Female
[This review was collected as part of a promotion.] bought couple weeks earlier love it fantastic plan to purchase more worx products
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Trimmer
on May 28, 2020
Posted by: Charlie M
from Middletown, DE
Gender:Male
Trimmer works well, however not as easy to use in edging mode for a left hander like me. Trimmer is designed for right handers.
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
My new best friend
on May 28, 2020
Posted by: skp705
from Winston Salem. NC
Gender:Female
Happy happy happy.
It's everything I expected. Light weight, easy to use. Assembling it was so easy. Great instructions. Arrived quickly. Packaged well. Done my small yard (1/4 acre) with WORX, didn't use my electric riding mower and there was still battery power left
Glad I purchased it.
Thank you, WORX.
It's everything I expected. Light weight, easy to use. Assembling it was so easy. Great instructions. Arrived quickly. Packaged well. Done my small yard (1/4 acre) with WORX, didn't use my electric riding mower and there was still battery power left
Glad I purchased it.
Thank you, WORX.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on May 28, 2020
Posted by: Heat
from Colorado
Gender:Female
Bought this as a gift, he couldn't be happier.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com