Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
895
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,028 out of
1,114)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Great product
on July 13, 2021
Posted by: Vlw60
from Ohio
Gender:Female
I bought this for my 87 year old dad and he loves it! It's not too heavy for him to use like some other trimmers are.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Very disapointed in WG170.3!
on August 3, 2021
Posted by: Tepee2
from Richmond VA
Gender:Male
I never could get it work correctly & returned it for credit. I wish it would have worked like it did/does in the TV ads, appeared to have a lot of good features.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, August 5, 2021
Thank you for reaching out! We appreciate your review. We are always happy to help and troubleshoot your tools as well! Please never hesitate to contact our Solution Center to speak with a live agent. We can walk you through any steps you are needing assistance with!
Thank you for being a WORX customer and sharing your feedback!
Thank you for being a WORX customer and sharing your feedback!
Written by a customer while visiting worx.com
Customer Rating
1
Poor tool..6th use failed
on May 31, 2022
Posted by: Constbud1
from Seaford, NY
Gender:Male
Just poor quality...the twin is garbage and splits shreds...it's a coil type not straight line..WORST of all the blade to cut the line failed...the screw to hold it in is there but the spring steel cutter itself is MIA. Shatterd into pieces..poor quality stuff...yes lightweight and like the twist feature to use wheels...
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , July 19, 2022
Hello Valued Customer! It's unfortunate to learn that your WG170.3 trimmer fell below your purchase expectation. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. I have emailed you offline for further assistance in this matter.
I look forward to your response!
I look forward to your response!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome
on October 1, 2023
Posted by: Dave 454
I enjoy trimming two acres with the WORX TRIMMER. Awesome tool. It makes trimming so easy. Thank you !!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Weight is great
on May 16, 2020
Posted by: Misunn
from Eureka, Ca.
Gender:Female
I got this trimmer almost 2 years ago. I like longer length so I'm standing up straighter. The tool is easy to use and does good job. But, recently the plastic neck below handle area cracked. Taped it, used 3-4 times, gave up. But just ordered a new one of these because I really liked it..
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 19, 2020
We appreciate you taking the time to share your feedback and review with us! WORX tools are covered by a limited 3 year manufactures warranty. We are more than happy to help! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on June 2, 2020
Posted by: Anonymous
from Spokane Wa.
Gender:Male
[This review was collected as part of a promotion.] I wanted to try the weed eater a few times before I gave a review.
I have used it 2 times on my yard , takes 45mun. to now so not small I charged it after second time.
So it lasts a long time and I tried real hard to gind more trimming to do. I LOVE this tool, well made and I'm hard on stuff thank you worx for a quality tool
I have used it 2 times on my yard , takes 45mun. to now so not small I charged it after second time.
So it lasts a long time and I tried real hard to gind more trimming to do. I LOVE this tool, well made and I'm hard on stuff thank you worx for a quality tool
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love it 100%
on June 7, 2020
Posted by: Diane 1957
from Lynchburg , Va
Gender:Female
[This review was collected as part of a promotion.] I purchased GT revolution Back in April but yesterday 6/ 6 /20 was your 1st time that I got a chance to use it And I absolutely love it it's so light weight Is very easy to use Done a wonderful job on my weeds they're gone
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very Easy To Use
on June 11, 2020
Posted by: Bmorekicks
from Baltimore, MD
Gender:Male
This is my first time having to cut grass in my life (first time homeowner) and I don't have a lot of grass to cut so I figured this would be good and it is. The battery is long lasting and it easily switches from trimmer to edger. Also the easy way it allows you to extend the string is a plus.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , March 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com