Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
898
4 Stars
154
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,031 out of
1,117)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
Easy to use
on May 26, 2020
Posted by: LiberalTexan
from Fort Worth, TX
Gender:Male
[This review was collected as part of a promotion.] I bought this about a month ago, and it's really easy to use. What I really like about it is that you can easily switch back and forth from an edger, to a weed trimmer, and that you don't have to bump the spool to get extra line. All you do is use that thumb control button to feed extra line real easily.
The wheels for edging make it that much eaiser to complete the job.
So far, so good.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 28, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great weed wacker
on May 26, 2020
Posted by: Joe46
from Phoenixville PA
Gender:Male
I had the original weed trimmer from Work and it worked fine but the run time was limited. I bought this trimmer with the longer battery life and so far I’m able to do my entire fenced in yard without the battery dying.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Fantabulous!
on May 26, 2020
Posted by: Benji1
from Syracuse, NY
Gender:Male
[This review was collected as part of a promotion.] Last summer I had enough of my previously owned battery weed eater! I asked my neighbor which product he used. That is when my world was introduced to Worx. So the Beginning of this grass season, I live in NY, I made the move and purchased my very first Worx item. To no surprise only after a couple uses, the product has surpassed my expectations! I give this product a 4 star NOT because the product is bad, it is because I wish the weed eater would telescope out just a little more in length. I am 6’ 4” and the ground is kind of far away from my upper body.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 29, 2020
We appreciate you taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!!
on May 26, 2020
Posted by: Dooneybug
from Pataskala Ohio
Gender:Female
[This review was collected as part of a promotion.] I bought this because my husband’s weed eater is too heavy for me! I more my lawn often and like to weed eat accordingly . He isn’t always eager to weed eat so now I can do it myself!!
I would recommend this to a friend!
Response from worx.comBy brianan H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great string trimmer
on May 26, 2020
Posted by: Joey B
from Flossmoor, IL
Gender:Male
I am so happy with my new string trimmer. It was very easy to set up and works great. I love the command feed button. I am a fan of all the work products. I bought the hydroshot, leaf blower, and the trimmer. Next is the chain saw
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Work's Great
on May 26, 2020
Posted by: Rob1966
from Philadelphia
Gender:Male
I did my whole yard with this and it worked great very good battery life and very nice features
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great buy!
on May 27, 2020
Posted by: Banna
from Detroit, MI
Gender:Female
[This review was collected as part of a promotion.] I bought this and I’m very happy with it. The battery lasts for me to do my front and back lawn edging and trimming of the areas the regular lawnmower can’t reach. It is lightweight and easy to use. I’m not even using the wheels provided. My 14 year old daughter used it as well without any problems. I just ordered another one for my mother and a leaf blower. The pressure washer got my attention too. I really hope I win that one :)
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
It has some flaws.
on May 28, 2020
Posted by: drifter
from Toledo, Ohio
Gender:Male
I purchased mine a month ago..all I can say it ,the string needs to be a couple. Inches longer...also, when I try to twist the unit to put it into edge mode it gets stuck and won't move, this happens a lot !
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, July 21, 2020
Hey! Thank you for sharing your honest review. The GT products are our light duty homeowner line of grass trimmers, and most of these tools will have a cutting diameter of about 12 inches. If you are looking to have a longer cutting diameter on your grass trimmer, we suggest looking at the WG184 grass trimmer with 13 inches of cutting diameter, or the WG124 corded model, which has 15 inches of cutting diameter! Should you need any assistance with troubleshooting your tool, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you with any questions you may have!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com