Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
Batteries Are Different!
on May 19, 2020
Posted by: Debbie484
from Buffalo, NY
Gender:Female
Great product, but I wish the battery had the same connection configuration as the Worx 20V products (and extra battery) I bought about five years ago!
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 20, 2020
Thank you for taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great weed eater
on May 20, 2020
Posted by: Wheatstock
from Coweta Oklahoma
Gender:Male
[This review was collected as part of a promotion.] I brought this product with a heavy concern because I live in the country and did not think it would have the power to cut. But I was very mistaken because this weed eater is great I had know issues at all.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on May 20, 2020
Posted by: MikeyBTheOne
from Missouri
Gender:Male
[This review was collected as part of a promotion.] This will be my second Worx trimmer, I strayed back to a gas trimmer and I won't do it again. This trimmer is awesome......The quality of the trimmer is great....it's lightweight, well built and versatile....the 4.0 amp hour battery is more than enough for what I have to do....Worx listens well to there customers and they have one for life with me!! Awesome Product!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Trimmer
on May 20, 2020
Posted by: Jalex
from Winchendon, MA
Gender:Female
[This review was collected as part of a promotion.] Just received this product and used the trimmer. This is our second trimmer from Worx. The first trimmer was much lighter than the new one. We like the power in the upgraded battery, however, the battery is much heavier. Being 70+, it's gets heavier as we use it. As with the older one, we like the ability to use as an edger and like the little feature holding the string.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 26, 2020
We appreciate you taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and very durable
on May 20, 2020
Posted by: Vern99
from Portland, OR
Gender:Male
[This review was collected as part of a promotion.] I just bought this recently and have to say this little machine is top notch especially with the 4.0Ah battery this thing is a beast
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 18, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing!
on May 21, 2020
Posted by: SargeM2
from Bristol, CT
Gender:Male
After retiring, I decided I wanted yard tools that were effective, light weight, and could reduce the need for gas, oil, and cumbersome string changes. Well, this tool, somehow checks all the boxes. The edger is (as mentioned in the subject line) AMAZING. Kudos to the Worx engineers and designers. Im not sure of the run time, as I have never come close to running out of energy. I do my yard, and my sister in laws yard, and when I return to the charger I still have 2/3 power.
All of the tools in this series are lightweight, and more than efficient for the homeowner seeking to maintain landscaping.
All of the tools in this series are lightweight, and more than efficient for the homeowner seeking to maintain landscaping.
Highly recommended.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight easy to use.
on May 21, 2020
Posted by: CarlaB
from Knoxville, Iowa
Gender:Female
I bought this about a month ago and love it. It is lightweight and easy to use. It does an excellent job of trimming and edging. Easy to switch size and positions for different jobs.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Value.
on May 21, 2020
Posted by: ibedamn
from N. Wilkesboro
Gender:Male
[This review was collected as part of a promotion.] I really like the weight, and the versatile features. It works great on a variety of terrain.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com