Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Easy to use
on May 10, 2022
Posted by: Agedgal
from Southern Ohio
Gender:Female
Just assembled and used it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on June 22, 2022
Posted by: Char Hills
from NJ
Gender:Female
Super lightweight, easy to handle, battery life lasts long.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Just awesome
on July 12, 2022
Posted by: Cory81
from Winner Sd
Gender:Male
This is my third one I bought I had the 24v first and I wish I still could get a battery for it but the 20v one is working great too
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great lightweight trimmer
on May 27, 2023
Posted by: MaristR
from Upstate ny
Gender:Male
Great trimmer that was very simple to get up and running. I was nervous this wouldn’t have enough power to tackle my yard but I’ve been pleasantly surprised. Generally I get two uses (full yard each) before needing to think about charging it up. Great purchase
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Great when it worked
on April 16, 2024
Posted by: dubsmit
from Mansfield, Ohio
Gender:Male
Used this for one Spring/Summer, and it worked great! Then it did not start the following year. Checked both batteries, and they each powered other Worx tools, so it seemed to just be a dead trimmer. Unfortunately I did not register the trimmer, so I am out of luck.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 18, 2024
Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have your receipt of purchase, we can still work with that.
We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
BL
We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
BL
Written by a customer while visiting worx.com
Posted by: The great yardman
Gender:Male
Verified Purchase:Yes
The worx weed eater works great. Easy to use and lots of battery power. Last long enough to get the job done and more. Highly recommend this tool. And all worx's products. Can't go wrong with worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: DOC LEMIEUX
Verified Purchase:Yes
I received and happy. I have the original G12 series 001 2010. Still running I had to make parts and still working will donate to a needy family. The G173-3 is great my old batteries fit I stayed with 20v. All features same as G12. Power of head a slightly less. It trims cuts and advances as it should. I like It Worx is best. I own the Leaft blower and chopper. 58 v power clippper and extension hose for blower. Also the interchangeable bit nut driver. Do I like Worx. Ohhhh Yaaa
Written by a customer while visiting worx.com
Posted by: DJRiss
Verified Purchase:Yes
Easy to set up, works well.
I would recommend this to a friend!
Written by a customer while visiting worx.com