Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
898
4 Stars
154
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,031 out of
1,117)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Lightweight
on May 19, 2020
Posted by: MaggieFD
from Lynden Washington
Gender:Female
Best feature: lightweight and easy to run. Battery gives me plenty of power for my yard. Fast recharge.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 18, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works as advertised
on May 19, 2020
Posted by: DRB1
from Port Huron michigan
Gender:Male
Very nice trimmer, I have a large yard and had plenty of power and some.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
It works very well as an edger.
on May 19, 2020
Posted by: Doc1922
from Hermitage, Pa
Gender:Male
[This review was collected as part of a promotion.] I bought it to use as primarily as an edger. It serves it purpose very well for that role. I did have minor issue with following the assembly directions and rotating the trimmer head to the edger position. Better graphic directions would be a big help.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience, May 22, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to put togetyer
on May 19, 2020
Posted by: Barry111
from Milton,PA
Gender:Male
I saw this commerical on television and decided to buy it. I am not very good about putting things together, but this wasn't too bad. Works really well!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Solid tool
on May 19, 2020
Posted by: pdlev
from Hopkinton, MA
[This review was collected as part of a promotion.] The trimmer works really well and I would recommend it. Only issue is if you are taller that 5'10", might be too short of a reach for you.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience, May 20, 2020
Thank you for taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Batteries Are Different!
on May 19, 2020
Posted by: Debbie484
from Buffalo, NY
Gender:Female
Great product, but I wish the battery had the same connection configuration as the Worx 20V products (and extra battery) I bought about five years ago!
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 20, 2020
Thank you for taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great weed eater
on May 20, 2020
Posted by: Wheatstock
from Coweta Oklahoma
Gender:Male
[This review was collected as part of a promotion.] I brought this product with a heavy concern because I live in the country and did not think it would have the power to cut. But I was very mistaken because this weed eater is great I had know issues at all.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on May 20, 2020
Posted by: MikeyBTheOne
from Missouri
Gender:Male
[This review was collected as part of a promotion.] This will be my second Worx trimmer, I strayed back to a gas trimmer and I won't do it again. This trimmer is awesome......The quality of the trimmer is great....it's lightweight, well built and versatile....the 4.0 amp hour battery is more than enough for what I have to do....Worx listens well to there customers and they have one for life with me!! Awesome Product!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com