Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,152 Reviews)
Rating breakdown 1,152 reviews
5 Stars
897
4 Stars
154
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,031 out of
1,117)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Love it
on June 22, 2022
Posted by: Char Hills
from NJ
Gender:Female
Super lightweight, easy to handle, battery life lasts long.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Just awesome
on July 12, 2022
Posted by: Cory81
from Winner Sd
Gender:Male
This is my third one I bought I had the 24v first and I wish I still could get a battery for it but the 20v one is working great too
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great lightweight trimmer
on May 27, 2023
Posted by: MaristR
from Upstate ny
Gender:Male
Great trimmer that was very simple to get up and running. I was nervous this wouldn’t have enough power to tackle my yard but I’ve been pleasantly surprised. Generally I get two uses (full yard each) before needing to think about charging it up. Great purchase
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Great when it worked
on April 16, 2024
Posted by: dubsmit
from Mansfield, Ohio
Gender:Male
Used this for one Spring/Summer, and it worked great! Then it did not start the following year. Checked both batteries, and they each powered other Worx tools, so it seemed to just be a dead trimmer. Unfortunately I did not register the trimmer, so I am out of luck.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 18, 2024
Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have your receipt of purchase, we can still work with that.
We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
BL
We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
BL
Written by a customer while visiting worx.com
Posted by: The great yardman
Gender:Male
Verified Purchase:Yes
The worx weed eater works great. Easy to use and lots of battery power. Last long enough to get the job done and more. Highly recommend this tool. And all worx's products. Can't go wrong with worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
So far so good!
on May 18, 2020
Posted by: ElizabethNRI
from Rhode Island
We have a larger backyard that had not been Border trimmed the whole spring- 6 mows of the rest of the lawn, and our new Worx trimmer didn’t bog down or miss a spot. I was pleased to try how the edger wheel worked and it was great. The battery lasted more than long enough to do the front and back around the fences and flower beds.
I would recommend this to a friend!
Response from worx.comBy Potria M., Customer Experience , May 22, 2020
Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Love this trimmer!!!
on May 18, 2020
Posted by: Ruthie20
from Sallisaw, Oklahoma
Gender:Female
I'm replacing 18v trimmer that I've been using for 9 years with the 20v with new features.
I love the longer length and button for string release and it's more powerful! I love everything about this new trimmer. Great
I love the longer length and button for string release and it's more powerful! I love everything about this new trimmer. Great
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 18, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Great!
on May 19, 2020
Posted by: ArtFX
from Tennessee
Gender:Male
[This review was collected as part of a promotion.] I saw this trimmer on TV one day and almost bought it. It looked like a good deal too. About a year later my gas trimmer failed so I remembered the WORX trimmer. I went to the website, and after about an hour of it being in my cart, I hit the button and made the purchase. I can say that I have been pleasantly surprised! This trimmer handles all my needs and still has battery left over. I was concerned about it have only one trimmer line, but it really works great! And, my arms are not tired from holding it as with my old gas trimmer. I would honestly recommend this trimmer to anyone wanting a great trimmer at a great price that wants to lose the gas/oil mixture machines and go green. I also don't smell of gas and oil when I'm done! :)
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 18, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com