Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
897
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,030 out of
1,116)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Works great so far
on January 20, 2023
Posted by: Kdean
from Mount Holly, NC
Gender:Male
[This review was collected as part of a promotion.] I bought this trimmer to replace my old trimmer. Even though I have not had it for very long it has been used to edge a large flower bed as well as trimming. The wheels make it very easy to edge in a straight line without cutting too deep into the surrounding soil.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Many problems
on June 25, 2020
Posted by: Artcien
from Florida
Gender:Male
[This review was collected as part of a promotion.] I bought this in a combo with the blower less than two months ago. The trimmer is now in the garbage. The string is weak and the system is poorly design, the tool has an extra large gard that gets in the way when trimming in thight spaces, if you remove the gard to be able to get in small spaces, then the string keeps growing (without pushing the button to release it) and becomes too large. It just a bad bad tool. NOT recommended.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 30, 2020
Thank you for sharing your expereicne and review! The guard is on the tool for safety purposes to protect the user and also contains a blade to cut the line. The safety guard can be adjusted to your liking to prevent it from getting in the way when using the tool. Please check your email as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful tool
on April 30, 2022
Posted by: Cat 12
from Nashville Tennessee
Gender:Female
[This review was collected as part of a promotion.] I bought this about a couple of weeks ago and its the best thing ever! Just the right size for a woman to use ! Its light enough too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
GREAT WORX TOOLS
on April 24, 2021
Posted by: DES MATT
from KALISPELL MONTANA
Gender:Male
[This review was collected as part of a promotion.] I JUST ABOUT HAVE EVERY TOOL WORX SELLS, BEST TOOLS IN THE WORLD FOR THE PRICE, THEY ALL WORK GREAT.
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Previous Worx trimmer lasted too long!
on July 20, 2021
Posted by: Mountain John
from Blairsville, GA
Gender:Male
[This review was collected as part of a promotion.] 10+ years ago my wife had bought a Worx cordless trimmer. Never had a problem with it. Recently the battery charger became faulty and because it was so old it was outdated and couldn't be replaced.
I just bought the 20 volt GT Revolution with a 4a battery. What a great tool! Everything about it... from the hand trigger line feed to the length of the battery usage is incredible.
I have a 2 acre property. On the old one it would take me two or three charges to finish. This one has so much power and length of battery not only did I finished my property but I was able to go to my neighbor's yard and use it like a brush hog against some of the light brush/branches that were sticking out over our driveway. I would say the run time lasted at least an hour.
And for those that say your line feed isn't working. I thought the same thing at first. When you push the trigger it stops the trimmer. But I learned that it feeds the line out when it does this.
I can honestly say that I wish our old Worx trimmer hadn't lasted so long. The power of this new one is amazing.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
String Trimmer
on January 5, 2023
Posted by: PRL69
from Florida
Gender:Male
This is our third string trimmer from Worx. They work great and we just wear them out using them. Dependable and reliable, and aside from the string and cap, mostly maintenance free. Very good ergonomics too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
The best string trimmer money can buy!!!
on January 10, 2023
Posted by: SDLawnCareCo
from San Diego, CA
Gender:Male
[This review was collected as part of a promotion.] Since purchasing my Worx string trimmer it I have used it everyday to service my customers lawns for the small lawn maintenance business I own and operate and it has held up famously! It’s light weight and very adjustable so the ergonomics of my trimmer save a lot of wear & tear on my hands and back and the edger has my customers complimenting me on their perfectly edged lawns! If you are thinking about switching to electric yard tools go with Worx as I use all their tools for my business and I promise you will not be disappointed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
So Ergo!
on July 17, 2020
Posted by: ftrocker
from Oakland, CA
Gender:Female
I got this to replace our old corded weed wacker, and my husband LOVES it - the freedom!! The adjustable elements are great for getting the right balance and angles, the wheels are awesome for a mini-mow element. The battery charging system is great - and it's awesome that it is interchangeable with other Worx tools.
Really cool tool for our small yard with lots of edges and nooks and crannies.
Really cool tool for our small yard with lots of edges and nooks and crannies.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com