Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
897
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,030 out of
1,116)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
rate 7
on June 7, 2022
Posted by: RLHCDH
from slc utah
Gender:Male
[This review was collected as part of a promotion.] I have purchased 3 of these units over the years and the 2 problems i have with it is the wheels are to small. they stop at every crack in the sidewalk and #2 the unit loosens at the base and wobbles during edging.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer!
on June 8, 2022
Posted by: Pmart
from WY
Gender:Male
I have the 20v power share. But, I cannot mount the wheels on the back of the shroud to "mow." Can I order a replacement shroud to accommodate this?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Longer adjusting length. Than the one I’ve had ove
on June 9, 2022
Posted by: RCarp
from Buffalo
Gender:Male
[This review was collected as part of a promotion.] Love it. Everyone loves my lawn. Love the new length vs older style. Trying to get used to new convenient auto feed button. But I’m sure it’ll work out. Love it and my previous one. But now it’s better new feature lock unlock from weed trimmer to edger. Last one I had to stop on the trimmer head to switch back and forth. Finally aluminum shaft cracked.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Another winner!
on June 12, 2022
Posted by: Easy going
from Virginia
Gender:Female
This is the fifth Worx tool we have purchased and enjoy the smoothness of operation. Another winner!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to Set Up & Easy to Use
on June 12, 2022
Posted by: CC02
from Maryland
Gender:Female
This is the best trimmer, mini mower and edger I’ve ever used. I have hated trimmers in the past that were quite difficult to change the line and were terrible at edging. This is easy to use and works great. I also like that it’s relatively light weight, which I appreciate as a female in my 50s. Also love the fact you get lifetime free line replacement with only paying for shipping.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
A Beast of a Work Horse !!!
on June 13, 2022
Posted by: Morkie Mom
from Mulvane, Ks
Gender:Female
[This review was collected as part of a promotion.] I just got to use this product this past weekend for the first time. It is a beast. Once I got past the prong inside the area where the battery goes into product one of the tongs was bent, but once I found the problem and straightened it out, worked like a trooper. The battery life is amazing. It chops through stuff, that I can say my other NOT worx weed eater could not do.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent trimmer!
on June 14, 2022
Posted by: tonyh2
from Spring Lake, NC
Gender:Male
Purchased this trimmer last month and couldn't be happier with the quality and flexibility of this trimmer. So far I've had excellent battery life and love the ability to easily change to a wheeled edger on the fly. The power is more than sufficient for my trimming and edging needs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
on June 14, 2022
Posted by: DDEEE
Gender:Male
Works reasonably well. Needs some type of harness if using for any amount of time. Future models should have a trigger lock so eliminate having to continuously hold the trigger.
Response from worx.comBy Heaven Johnson, Customer Experience , August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you are in need of any assistance our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com