Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
897
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,030 out of
1,116)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Just what I needed
on September 20, 2021
Posted by: Ivan E
from Gastonia NC area
[This review was collected as part of a promotion.] The string trimmer works great. Originally, I was going to try to adapt my weed eater to use wheels. I have a triangle area of grass that is too small for my riding lawnmower and I’m not going to invest in a small lawn more just for that. I finally found a weed eater with wheels on it, so it becomes a small lawnmower, I also love the way it converts to an edger. I am waiting for another wheel set to come in stock so I can purchase that also. If I have been offered an extra set of wheels and someone had explain to me that if you have two wheels, you can flip it around to the edger from the lawnmower position and not have to takeoff one wheel and put it in a different position, I would have added it to my order.
The battery is ok, but two would be better. Maybe one day the price will come down and I will be able to afford it. When I last checked the price it was almost as much as the string trimmer with everything.
All in all it’s perfect for what I need.
The battery is ok, but two would be better. Maybe one day the price will come down and I will be able to afford it. When I last checked the price it was almost as much as the string trimmer with everything.
All in all it’s perfect for what I need.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
3rd one bought!
on September 21, 2021
Posted by: Cls53
from Ohio
Gender:Female
I already have the ones I bought earlier and my grandson loves them so much that he keeps borrowing mine! So guess who is getting his own for this Christmas! They are great and the one I ordered him is even better than the ones I have so I know he will be a happy customer!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works great
on September 25, 2021
Posted by: Bashfull
from Warren,mi
Gender:Female
So light weight and easy to use everybody should get this
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Poor Battery-Light Duty
on September 26, 2021
Posted by: Sassy87
from Indiana
Gender:Female
I bought this over a month ago and have only used twice. It is plastic and therefore the set positions do not hold well. Also battery is not good, only last 30 min. It needs a longer lasting battery, this is a light duty tool. It is also difficult to remove wheels to change functions: weed eater, edger, mini-mower. I do like the mini-mower function but do want a better battery.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , September 27, 2021
Hello! Thank you for taking the time to share your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on September 27, 2021
Posted by: Fgarcia1637
from Mesa AZ
Gender:Female
[This review was collected as part of a promotion.] I previously had one for about 10 years. I loved it so much I bought another. This one is upgraded, heavier, and the added features such as the wheels that go on more than one place to allow more ways to use it and the thumb driven cord feed are features that don't make it easier to use. I would prefer the old one - but I do like the fact that it telescopes longer and carries an extra spool on it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Works well with manicured lawn
on October 5, 2021
Posted by: DMRoths
from Corpus Christi, Texas
Gender:Female
This weed eater works well for touch ups. For a lawn with thicker grass in a rural area, it works okay to maintain if done frequently, however it is not professional grade. I like the fact that it is easy to start and you can replace the string easily without having to stop constantly and free string for life is nice and the wheels are nice also. The spool only has one string, not two like other weed eaters which is a contributing factor as to why it is not very powerful. Overall this is a fairly good product for small yards that are maintained frequently.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 7, 2021
Hello! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have any further questions or concerns please contact us. Thank you again for taking the time to share your experience and for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
3 tools in one
on November 30, 2021
Posted by: snw51
from Twin Falls, Idaho
Gender:Male
[This review was collected as part of a promotion.] This tool is a real game changer and time saver for me. My front and back lawns have a very curvy concrete border and my lawn mower can't reach some of the sharp corners. With this tool I can edge the perimeter and then use the mini-mower to cut in the corners the lawn mower missed. Only takes a couple of min. to change from edger to mini-mower. Thanks Worx!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Tools
on January 18, 2022
Posted by: Pardo
from Indiana
Gender:Male
[This review was collected as part of a promotion.] I bought Worx string trimmer when they first came out years ago. The head is a little loose but still Worx. Have Worx hedge trimmers for several years which are also great! Purchased trimmer last year for my brother & he is so happy with it. My son really liked my trimmer & bought himself one a few years back. Ordered me a new one for up coming season knowing it will be great. Will hand down the old trimmer. I'm very satisfied with Worx tools & I'm sure you will be too !!
I would recommend this to a friend!
Written by a customer while visiting worx.com