Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
896
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,029 out of
1,115)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Easily adjustable
on May 30, 2021
Posted by: Txmrlevine
from Dallas, tx
Gender:Male
[This review was collected as part of a promotion.] So easy to adjust while using makes it fluid to change from different angles for weeding flip for edging etc. And extremely light and powerful
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on June 1, 2021
Posted by: dogdrgone
from Norfolk, VA
Gender:Male
[This review was collected as part of a promotion.] This work trimmer works great.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, June 3, 2021
Hello! We are thrilled that you're having a great Worx experience! The 4.0Ah allows for twice the amp hours of our standard battery, giving you more time to tackle those larger tasks. Thank you for sharing a review and thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
LOVED MY 1ST WORX TRIMMER-THIS ONE IS GREAT TOO.
on June 1, 2021
Posted by: COZYPEP
from NEWARK, DELAWARE
Gender:Male
I WAS SAD MY FIRST TRIMMER BROKE, THAT IS WHY I AM BACK FOR MY SECOND ONE. IT IS COMPACT, VERSITLE AND GETS THE JOB DONE. THIS TIME I HAVE AUTO FEED AND I LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great product
on June 1, 2021
Posted by: Classic53
from Weddington, NC
Gender:Male
I bought this to replace one that finally wore out. It is a nice product. Better than the one I had before and expect it to last a long time past warranty. There is one thing I will mention and it’s not necessarily the product but the string. It doesn’t seem to be strong enough. I have to press the button quite often. My primary use is edging and trimming around trees, shrubs and play equipment. I think the string should be stronger. It’s good that two spools came with the product. It’s better, at this point, that life time string/spools are available. Other than this I really like the product.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , June 3, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We recommend storing the spools in a cool, dry place. The spool line is made of biodegradable material so that it easily breaks down without impacting the environment. This makes the spools line very delicate and in extreme weather situations, the line will begin to melt and fuse together. To combat this, the spools line can be unwound and rewound to ensure that the line will properly feed when placed in the grass trimmer.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great Weed-Eater/Trimmer!
on June 2, 2021
Posted by: EKB62
from Canvas, WV
Gender:Female
I ordered this last week and the shipping and delivery was quick. I used it today for the first time, and I was very impressed! It exceeded my expectations in every area, which includes being light-weight and easy to handle, great battery life, weed-eats and trims very well, used less string than my husbands heavy gas weed-eater. I’m 62y/o and this is very easy for me to handle. Thank you WORX for an exceptional product!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Exceptional weed trimmer
on June 3, 2021
Posted by: Billie6
from Boone iowa
Gender:Female
[This review was collected as part of a promotion.] Yes I bought this a month ago and I’m just elated on how it is working so far thinking of buying more items I love the weed trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use.
on June 3, 2021
Posted by: Randyb66
from Rockford, Illinois
Gender:Male
[This review was collected as part of a promotion.] I’m only 66, but I have health issues. So this is perfect for me. It’s light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and easy to carry.
on June 4, 2021
Posted by: Anonymous
from Inez, Tx
Gender:Female
[This review was collected as part of a promotion.] We owned the older model 24 volt and this one seems to be just as good if not better. We have an acre of land so there is a lot of weed eating
I would recommend this to a friend!
Written by a customer while visiting worx.com