Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Worx for ME!
on April 14, 2021
Posted by: Dimples58
from Atlanta, GA
Gender:Female
[This review was collected as part of a promotion.] When I began using this GT revolution trimmer, I could tell it was well thought out how to help the people using it. Easy to handle and I use it every other day. I love Worx products!
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use and effective
on April 18, 2021
Posted by: Stew13
from Middle Georgia
Gender:Male
[This review was collected as part of a promotion.] I bought this a few months ago. This is the 2nd WORX trimmer I bought. First one was nearly a decade ago and it still works great. I got this one to upgrade on power for edging. Works great.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Hard to work
on April 22, 2021
Posted by: tomscan
from Denver,Pa
Gender:Male
[This review was collected as part of a promotion.] I don’t find it that great
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, April 26, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Oustanding Product
on April 22, 2021
Posted by: Ernie64
from Hemet, California
Gender:Male
[This review was collected as part of a promotion.] I bought this product less than a month ago, and without a doubt, this product by far exceeded my expectations. My latest purchase is my second WORX String Trimmer. I have been a long-time WORX customer and had purchased a few WORX tools. Their reliable products and excellent customer service are what keeps me coming back.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Does everything, none of it very well
on April 27, 2021
Posted by: CathBee
from Port Ludlow
Gender:Female
This product is an edger, trimmer and mini mower. However, it doesn’t do any of those things very well. It has a million possible adjustments but it’s a hassle to get it set right. We should have just gotten an edger.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, April 29, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Like the upgrade
on April 30, 2021
Posted by: cher1956
from Pennsylvania
Gender:Female
Working great. Met all my expectations
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Love the trimmer but the wheel sucks.
on May 3, 2021
Posted by: Blonn101
from Ulysses, PA
Gender:Female
[This review was collected as part of a promotion.] Love this but can't keep wheels on. Several different people have tried and to no avail.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and versatile
on May 5, 2021
Posted by: Tab58
from Mount Pleasant Iowa
Gender:Male
My wife would NOT use our current gas trimmer as it was to heavy and awkward, she loves yard work BTW. She challenged me to find a replacement. After a few failed attempts with other brands that were cordless trimmers, I saw the commercial for Worx. Bought it and WE love it and now only fight on who will do the trimming and edging. If this is all we ever fight about, happy marriage for life and well worth it. Thanks Worx!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com