Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Posted by: Dp69
Gender:Female
Verified Purchase:Yes
This is the best weed eater and light to use. I’m 69 and I love it
Written by a customer while visiting worx.com
Posted by: CindyL
Verified Purchase:Yes
My husband was pleasantly surprised at how well this did - actually did what it said it would do!!
Written by a customer while visiting worx.com
Posted by: Bigtomcat5466
from Winner, SD
Gender:Male
Verified Purchase:Yes
I bought my first20v GT Trimmer about 6 years ago. It still works, but I was kind of rough with it over the years. The wheels broke off last Autumn, so I needed to get another trimmer. I already had several Worx power share battery tools including bigger items like a snow thrower, a lawn mower, so I trusted Worx enough to buy that second GT Trimmer!
Written by a customer while visiting worx.com
Posted by: wbmac
from Cedar Falls Iowa
Gender:Male
Verified Purchase:Yes
not very impressed with this trimmer, feeding line out is cumberson and trimmer is heavy. Should have kept my old black and decker trimmer, worked much better for my lawn.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 24, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: Ozzie A
from Texas
Gender:Male
Verified Purchase:Yes
Not received my order placed on June2nd , 2025.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 24, 2025
Hello Ozzie!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please email us at worx@positecgroup.com to advise us that you haven't gotten you trimmer, we will be happy to help locate your order and ensure it gets to you!
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please email us at worx@positecgroup.com to advise us that you haven't gotten you trimmer, we will be happy to help locate your order and ensure it gets to you!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Elaine T
from Interlaken ny
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight. Hard to read instructions on how to put together. But that maybe just me. I would recommend this weed eater
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Kellie B
from Tennessee
Gender:Female
Verified Purchase:Yes
I bought this grass trimmer to replace an Oregon battery powered weedeater that died. My sister recommended Worx. She loves the tools she has bought, especially her grass trimmer (which she has had for several years). I knew it would be less powerful and I accepted that. I have been pleasantly surprised by it's performance and how long the battery lasts. I like the ability to adjust the front handle, cutting head and the length of the shaft. It's very lightweight, too. My only complaint is the single cutting line.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: MMB64
from Ohio
Gender:Female
Verified Purchase:Yes
This edger/trimmer makes yard work a breeze. So easy to guide along the lawn edge with the wheels and nice that it adjusts to accommodate taller people. Actually second one I ordered, first one the wheels broke after 3-4 years of use. Still use to weed wack. Only reason, I didn’t give a 5 star is that a few times the thread spools knotted up halfway through and had to waste a half a spool.
I would recommend this to a friend!
Written by a customer while visiting worx.com