Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Great product ,
on March 10, 2023
Posted by: Sandra 19
from Carrollton Ga
Gender:Female
I really like this trimmer it is lightweight. The battery last a long time. I recommend this product.
.
.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Trimner
on July 27, 2024
Posted by: Frank A
from Tannersville , Pa
Gender:Male
The last two trimmers I bought, both snapped at extension, it plastic, never happened with your older models, too expensive to have this happen?
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 29, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If your tool is still within the 3-year warranty period, perhaps we can look into getting you a different type of string trimmer, that uses a different function. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If your tool is still within the 3-year warranty period, perhaps we can look into getting you a different type of string trimmer, that uses a different function. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Joe C Plymouth Mtg PA
Gender:Male
Verified Purchase:Yes
I have purchased multiple tools from Worx. I had an older version of the trimmer but when Worx was offering their Black Friday Spring sale, I couldn't pass up on upgrading to a newer model.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Simple to use, lightweight makes yard work a joy
on May 30, 2025
Posted by: Anonymous
from Greenwood, IN
Gender:Female
Verified Purchase:Yes
This is one tool that I cannot live without and I will not live without . It is the greatest thing since sliced bread! I actually bought this one as a back up just to keep in case the one I am using breaks. I have purchased one for my son and my granddaughter’s husband. They love it too. I tell you, if you don’t have one you need to get one because it will make your yard work so much easier. Oh, did I mention spools of trim line for life for free? Oh yes - thank you for inventing such a wonderful trimmer and edger.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Terry 75
Verified Purchase:Yes
I purchased two trimmers so I wouldn't have to change from edging to trimming each time. I just pick up the other trimmer to change.
Written by a customer while visiting worx.com
Posted by: FER Roj
Gender:Male
Verified Purchase:Yes
Best weedeater I ever had.
Written by a customer while visiting worx.com
Posted by: Lovee
from Georgia
Gender:Female
Verified Purchase:Yes
Reasonable price, easy to use, and lightweight.
Written by a customer while visiting worx.com
Posted by: Chief Codeman
Verified Purchase:Yes
I've used Worx tools for years, wore them out, then replaced them with another Worx tool. My 10 year old trimmer finally bit the dust. So I replaced it with a new one just like it.
Because I have so many Worx tools, I always by with the battery and charger. This way, I have several fully charged batteries on have for all my tools.
Because I have so many Worx tools, I always by with the battery and charger. This way, I have several fully charged batteries on have for all my tools.
Written by a customer while visiting worx.com