Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Posted by: Anonymous
from Near Orlando, FL
Gender:Female
Verified Purchase:Yes
I have been buying/using WORX tools for over a decade. The quality is great. The battery power lasts long enough to get an entire Large yard done. I have two blowers, an edger/trimmer. a hand saw and a few other yard tools. I just bought another 20V Power Share String Trimmer mainly because it has a button that will allow you to feed the string automatically. My old one didn't have that. I've used it 3 times already and it works great! Of course, since I've been using WORX tools for years, I knew it would.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Virginia Beach
Gender:Male
Verified Purchase:Yes
This is my second one I bought. I still have the old one and uses it also.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Nate S
from North Newton, KS
Verified Purchase:Yes
Works well, has decent power. I like the multiple configurations for the head angle and the wheels for edging.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: EP56
Verified Purchase:Yes
Great performance! I had the weed eater with the 12 volt battery which worked well but this one has more power and longer battery life.
Written by a customer while visiting worx.com
Posted by: Lone woman
Verified Purchase:Yes
The mowing option doesn’t cut low enough. I wish it was adjustable because I had to tilt it forward while pulling it backwards and it butchered my grass.
Response from worx.comBy Worx Customer Service, May 7, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: jhs206
Verified Purchase:Yes
I like the ability to release string on demand. I liked the handle release on my old Worx trimmer better.
Written by a customer while visiting worx.com
Posted by: josandawg
from RH SC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] a slight bit unbalanced to me so far, but I will get accustomed to it soon. Thanks for having one with the wheels at the back.
Written by a customer while visiting worx.com
Posted by: Elaine 10
Gender:Female
Verified Purchase:Yes
This is my second one. I loved the1st one so much, I bought a second one.
Written by a customer while visiting worx.com