Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
895
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,028 out of
1,114)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Easy to use even for old people
on July 21, 2022
Posted by: Parky
from Richmond Ky
Gender:Male
[This review was collected as part of a promotion.] I would not want anything else but my WORX trimmer, I am in my seventies and it is easy for me to use and so easy to start just pull the trigger. Love all of my WORX tools
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful and Versatile
on July 26, 2022
Posted by: CarolK
from Columbus, OH
Gender:Female
I bought this trimmer so I could take better care of my 1/2 acre yard. I am 70 years old and only 5'2". The adjustable shaft and handles made the job so easy! The flower guard and shield kept me from prematurely cutting off the string against obstacles. I am thrilled with this trimmer and look forward to keeping my yard neat all summer!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love the edger!
on August 2, 2022
Posted by: MPV358
from Winston Salem, NC
Gender:Male
[This review was collected as part of a promotion.] Purchased to replace dying 2 cycle gas trimmer. Don’t have to worry about buying gas and oil. So much easier. Great batter life with 4 Ah battery. Works great, love the edger which I did not have on gas model.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I love this trimmer!
on August 22, 2022
Posted by: sherry l
from Belle Fourche, SD
Gender:Female
This was the only brand that also converted to an edger, and I love that! I had an earlier model, which lasted quite well, but finally needed replaced. I am so happy I stayed with this brand; the upgrades which have taken place since I bought my first trimmer are amazing!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Makes life easier
on October 31, 2022
Posted by: Dizzygirl
from Az
Gender:Female
I love that this trimmer is so reliable! Worth every penny. Bought one for my father-in-law!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Just what this old lady needed!
on December 24, 2022
Posted by: 1dragonflylover
from Bristol,VA
Gender:Female
[This review was collected as part of a promotion.] The minute I saw this I knew it was made just for me! Before I bought this I had a corded Black and Decker weed eater that worked okay, but I had issues with it. Initially I bought it because I have fibromyalgia, arthritis, and a back about to have it's third surgery, and the gas powered type are too heavy for me to use. Another problem with the corded one is I'm limited to the length of the cord to get my work done at the rest I have to do by hand. Also, it never seems to fail that when I'm weed eating someone feels the need to mow the grass at the same time and I'm constantly moving the cord out of the way! I haven't had a chance to use my GT Revolution yet as I recently bought it and at the moment we have snow on the ground with only 6 degrees for a temperature. I can't wait for Spring, there's a whole area I need to get to and haven't been able to for 6 years. I love the feature of this new Worx that it feeds it's own trimmer line. That was always a pet peeve of mine with the other one, I'd just get going really good and my line would break. Thank God those days are over and thank you Worx for helping this 67 year old lady!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product ,
on March 10, 2023
Posted by: Sandra 19
from Carrollton Ga
Gender:Female
I really like this trimmer it is lightweight. The battery last a long time. I recommend this product.
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.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Trimner
on July 27, 2024
Posted by: Frank A
from Tannersville , Pa
Gender:Male
The last two trimmers I bought, both snapped at extension, it plastic, never happened with your older models, too expensive to have this happen?
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 29, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If your tool is still within the 3-year warranty period, perhaps we can look into getting you a different type of string trimmer, that uses a different function. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If your tool is still within the 3-year warranty period, perhaps we can look into getting you a different type of string trimmer, that uses a different function. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com