Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
895
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,028 out of
1,114)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
So light! Exceptional trimming!
on July 12, 2022
Posted by: Suresh Kumar
from Atlanta GA
Gender:Male
Bought it a while ago. The trimmer line and battery last for ever. It's so light in weight compared to other trimmers. Very happy!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love this thing!
on July 12, 2022
Posted by: trazam1986
from NJ
Gender:Male
[This review was collected as part of a promotion.] Best trimmer ever. easily adjustable. long lasting battery. trimmer line feeds flawlessly. plenty of power for the yard. #NailedIt
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Difficult
on July 16, 2022
Posted by: USJay
from Mishawaka, IN
Gender:Female
I thought this could take the place of my other cordles trimmer/edger, but it’s very bulky and hard to get the right adjustment. The “mini mower” feature is nothing more than a flat weed trimmer with 2 wheels and very weird to handle and balance. I will use it occasionally, but it’s not living up to my expectations.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com
Customer Rating
5
Well built tool
on July 18, 2022
Posted by: Chris 22
from Orange County VA
Gender:Female
I purchased this trimmer to replace an expensive gas trimmer. It is light foes a great job and the battery lasts a long time and the power level indicator is greatly useful! I am so impressed how well made these tools are. I have purchased three in the last month!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to set up and use
on July 31, 2022
Posted by: projectman
from Fremont, NE 68025
Gender:Male
I received my trimmer very quickly after ordering it. I was able to get it put together and working in about 15 or 20 minutes without any instructions.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light and Easy to Use
on August 3, 2022
Posted by: Bells
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] I bought this as a light weight addition to my collection of string trimmers. Easy to maneuver with wheel attachment. Not sure auto feed works so usually turn over when string is short to manually extent the length.
Will cut long grass but nothing too thick
Will cut long grass but nothing too thick
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Trimmer
on August 3, 2022
Posted by: Jkelle14
from Brighton mi
Gender:Male
Has nice feel powerful motor. I went thru foot tall grass like nothing at all. Nice
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not good for quick mowing just weed eating
on August 3, 2022
Posted by: Amy0538
from Kannapolis NC
Gender:Female
Does good to weed eat with or trim but not what you think in quick mowing like demonstrated
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com