Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
4
Love it
on April 7, 2021
Posted by: Tae1
[This review was collected as part of a promotion.] Had the previous model but decided to upgrade. I like the command button and the longer length. Took off a star because the line wears down too easy!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , April 7, 2021
Hi! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
2nd one
on April 7, 2021
Posted by: Brunswick
from Greeley,Co.
Gender:Male
this is my 2nd GT Revolution trimmer that I have purchased just love it the 3 function operation is just great
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great dependable and great tools
on April 7, 2021
Posted by: Nana Cason
from Cullman Alabama carolcason599@
Gender:Female
I have three of them,the first two came with the blowers.So I have one at home and one at the lake. Then you came out with the one that extends the rod longer I had to have it, then I bought a charger that charges two. I now have 3 trimmers two blowers and five batteries and two chargers. I am sixty nine and I have a big yard and a lot of flowers I do all my yard work and I have got very dependable yard tools. I also talked two of my friends at the lake into buying them. I have the best looking yard in our naborhood . Thank you from a lady that loves to work in her yard
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
New features
on April 14, 2021
Posted by: Bmalarki
from Smithville, Mo.
Gender:Female
I bought this to replace my old one that quit working. Same brand just new features!
I love the new features! Better for my back. The height adjusts as well as the angle of the cutter. So much better! Stronger battery also. I have a huge yard and usually go through at least two full batteries before I’m finished. This will help tremendously. We have a gas powered trimmer that I cannot stand to use. I bought this one for ME! Husband is free to use that nasty gas powered trimmer all he wants. It I will stick with my WORX!
I love the new features! Better for my back. The height adjusts as well as the angle of the cutter. So much better! Stronger battery also. I have a huge yard and usually go through at least two full batteries before I’m finished. This will help tremendously. We have a gas powered trimmer that I cannot stand to use. I bought this one for ME! Husband is free to use that nasty gas powered trimmer all he wants. It I will stick with my WORX!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , April 16, 2021
We are thrilled to hear that you're having a great Worx experience! Please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Best multi yard tool
on April 16, 2021
Posted by: Petro
from Hampton,Va.
Gender:Male
I have not even taken out of the box yet.I am still working it's predecesser into the ground. With the new improvements I sure my yard work will even be easier.KUDOs to you guys.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
on April 17, 2021
Posted by: Tamara75
from Canton, MO
Gender:Female
I bought for my mom and she loves it. And it's on wheels so it's not heavy. I haven't used mine yet.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , April 20, 2021
Hi there! Thank you for sharing your experience and review. Please contact our Solution Center for any assistance at 866-354-9679 M-F 9AM -6PM EST. We'd be happy to assist you!
Written by a customer while visiting worx.com
Customer Rating
4
works great
on April 21, 2021
Posted by: mufasa
from DENTON N.C.
Gender:Female
[This review was collected as part of a promotion.] I got mine about a month ago and I love it It has a good running time I ran out for it did. My grandaughter came over and used it and she loved it too.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , April 27, 2021
Thank you for sharing your experience and review! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 4 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
A fantastic Trimmer
on April 25, 2021
Posted by: Gibbo
from Eugene, Oregon
Gender:Male
[This review was collected as part of a promotion.] I have owned several Worx string Trimmers over the years, and have found them so easy to use very versatile simple and very light to use. I would recommend any one to buy it's a no brainier.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com