Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
897
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,030 out of
1,116)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Great Product
on May 13, 2021
Posted by: Anitra
from Baton Rouge, LA
Gender:Female
[This review was collected as part of a promotion.] I have being buying worx products for 5years and they are the best by far I have my entire family owning worxs products ... It's really good for me because I am not able to pull start anymore ab=nd I dont have to worry about repairs such as carb problems... I LOVE WORXS
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great features
on May 17, 2021
Posted by: Karen0506
from Chesterfield, VA
Gender:Female
[This review was collected as part of a promotion.] I’ve only used once but so far I like it. The line feed feature works great….as advertised. I will update once I’ve used all features
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 24, 2021
Hi! Thank you for sharing your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great Trimmer
on May 19, 2021
Posted by: tjp8
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] Trimmer- excellent.
Edger- still trying to perfect.
Edger- still trying to perfect.
Con: designed for right handed users. Ability to flip between L & R would be nice.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 24, 2021
Hi there, thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Almost as good...
on May 19, 2021
Posted by: rac927
from Depew, NY
Gender:Male
I bought this to replace one I had for over 4 years. My only gripes are the instructions arent very clear as to how to configure for edging. Also, the wire guard/guide isnt off set to give you a proper guide to edge. If you have on old type offset wire guard, you'll know what Im saying.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 24, 2021
Hello, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight
on May 20, 2021
Posted by: Flightmama
Gender:Female
[This review was collected as part of a promotion.] I received this as a gift and it is so nice! It’s lightweight, super easy to use, and was a breeze to put together. I will say it’s not as powerful as my other one, but it’s perfect for my needs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great
on May 20, 2021
Posted by: Snp1
from Indiana
Gender:Male
More power than my previous black and decker. Easy assemble and use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
you have to mailo order every thing
on May 21, 2021
Posted by: Earll
from Warren Michigan
Gender:Male
We have a Weed Eater and a blowers both It is to bad no one sells new Battery's and Charger around Warren Michigan just out side of Detroit you have to mail order Replacement and it takes 2 or more weeks or more this suck's
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , May 24, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great battery life
on May 22, 2021
Posted by: Senk182
from Elburn, il
Gender:Male
Bought this in the last couple of weeks. Primary reason for replacing my existing trimmer was to get one with enough battery life to do all of my trimming without needing to recharge. This more than does that. After all of the trimming was done, there was still 50% life left
I would recommend this to a friend!
Written by a customer while visiting worx.com