Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
895
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,028 out of
1,114)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Light weight
on July 3, 2021
Posted by: Stephanie747
from Mobile Alabama
Gender:Female
[This review was collected as part of a promotion.] I am so glad to finally get a trimmer that is light weight. I love it. My son who cut yards gave it his approval too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on July 4, 2021
Posted by: 1854Jesse
from Houston,TX
Gender:Male
Performs better than expected.Ilove all the features, would definitely buy again!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
on July 9, 2021
Posted by: Spiderweb
from Sedalia Mo.
Gender:Male
I like the fact that it is light.
The bad thing is the wheel keeps falling off. Needs a better lock on. You also have to change the wheel to do edging. I think the next time to get the one that you can click and rotate without changing the wheel
The bad thing is the wheel keeps falling off. Needs a better lock on. You also have to change the wheel to do edging. I think the next time to get the one that you can click and rotate without changing the wheel
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , July 14, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please inquire about our 3- year limited warranty if this problem still consist.
https://www.worx.com/3-year-limited-warranty
Thank you for choosing WORX!
https://www.worx.com/3-year-limited-warranty
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
EZ 2 use!!
on July 15, 2021
Posted by: Mike Sing
from Fayetteville, NC
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd trimmer from Worx and my favorite. 1st was corded and still works. Battery lasts long and line eases out quick. VERSATILE and lightweight to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on July 15, 2021
Posted by: Shelby14
Gender:Female
[This review was collected as part of a promotion.] The trimmer was easy to assemble and use. We have much trimming to do and I used two 20V batteries and didn't quite finish. If you have acreage or a lot of trimming to do, I would recommend the purchase of two batteries.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
String Trimmer
on July 23, 2021
Posted by: notJudy
Gender:Female
I have only used my new string trimmer 4-5 times but am VERY happy with it. It is half the weight of my gas trimmer so it is much easier to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love our Worx trimmer!
on July 23, 2021
Posted by: KSJen
from Milford, KS
Gender:Female
This is our second Worx trimmer. It works well and is very easy to use. We love that Worx sends free spools of string and now the battery can be shared with our new blower!!!! Worx makes great tools!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it !!
on July 23, 2021
Posted by: Patty53
from Ohio
Gender:Female
I’ve been watching this and wanted a trimmer that would be easy for me to use.
I finally ordered it and received the same day we were leaving for vacation. I couldn’t wait to get home to try it out! It’s great ! Easy for me to adjust and love that it is battery powered. I have a large yard and it lasted long enough for me to get all the trimming done.
I finally ordered it and received the same day we were leaving for vacation. I couldn’t wait to get home to try it out! It’s great ! Easy for me to adjust and love that it is battery powered. I have a large yard and it lasted long enough for me to get all the trimming done.
I would recommend this to a friend!
Written by a customer while visiting worx.com