Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Nice price great brand reputation
on July 3, 2021
Posted by: Phineas
from Hermitage ,Pa.
Gender:Male
[This review was collected as part of a promotion.] love the mini mower option
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great nfor short people
on July 3, 2021
Posted by: Jo P
from Nebraska
Gender:Female
Got my new trimmer 3 wks ago. Very versitile. Trimmed my chain link fence well. Used edger on sidewalk and curb area and worked well. Was very pleased with how long the battery lasted. I am 5'3' and it adjusted to work very comfortably.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight
on July 3, 2021
Posted by: Stephanie747
from Mobile Alabama
Gender:Female
[This review was collected as part of a promotion.] I am so glad to finally get a trimmer that is light weight. I love it. My son who cut yards gave it his approval too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on July 4, 2021
Posted by: 1854Jesse
from Houston,TX
Gender:Male
Performs better than expected.Ilove all the features, would definitely buy again!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
on July 9, 2021
Posted by: Spiderweb
from Sedalia Mo.
Gender:Male
I like the fact that it is light.
The bad thing is the wheel keeps falling off. Needs a better lock on. You also have to change the wheel to do edging. I think the next time to get the one that you can click and rotate without changing the wheel
The bad thing is the wheel keeps falling off. Needs a better lock on. You also have to change the wheel to do edging. I think the next time to get the one that you can click and rotate without changing the wheel
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , July 14, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please inquire about our 3- year limited warranty if this problem still consist.
https://www.worx.com/3-year-limited-warranty
Thank you for choosing WORX!
https://www.worx.com/3-year-limited-warranty
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
EZ 2 use!!
on July 15, 2021
Posted by: Mike Sing
from Fayetteville, NC
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd trimmer from Worx and my favorite. 1st was corded and still works. Battery lasts long and line eases out quick. VERSATILE and lightweight to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on July 15, 2021
Posted by: Shelby14
Gender:Female
[This review was collected as part of a promotion.] The trimmer was easy to assemble and use. We have much trimming to do and I used two 20V batteries and didn't quite finish. If you have acreage or a lot of trimming to do, I would recommend the purchase of two batteries.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
String Trimmer
on July 23, 2021
Posted by: notJudy
Gender:Female
I have only used my new string trimmer 4-5 times but am VERY happy with it. It is half the weight of my gas trimmer so it is much easier to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com