Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
948
4 Stars
168
3 Stars
55
2 Stars
29
1 Star
37
92%of customers recommend this product.
(
1,069 out of
1,167)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
Easy to Use
on December 31, 2020
Posted by: Tamra
from Euless, TX
Gender:Female
[This review was collected as part of a promotion.] I grew up "working in the yard" but have lived in apartments my entire adult life. I haven't done yard work in nearly 20 years and gas mowers intimidate me. This is light weight and easy to use. It also didn't break the bank which is what I love almost the most. I have a smaller yard so it's plenty of tool for what I do. I'm really considering getting the blower next. My yard is covered by my neighbor's tree's leaves & that should cut down on the clean up time.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Upgrade to the Revolution
on January 7, 2021
Posted by: Happy Father In Law
from Spokane WA
Gender:Male
I bought my first WORX trimmer several years ago. It still performs like the day I bought it. As a year end bonus I bought the newest GT and gave my older model to my son in law. He's happy and I'm looking forward to using this in the spring.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
great little trimmer/edger
on January 9, 2021
Posted by: Rsvrph
Gender:Male
This is the third Worx trimmer I have purchased, Like the light weight and ease of use. Not good for heavy duty use. Love this trimmer
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , January 13, 2021
Hello! Your feedback and review help us improve our products. For any customer service needs please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Better than WG170.2
on February 12, 2021
Posted by: Taniya
Gender:Female
This one comes with the 4ah battery and not the 2ah that comes with the other. It gives a lot more run time. The design of it is pretty cool and unique.
Response from worx.comBy Brianna H, Customer Experience, February 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great features!
on March 26, 2021
Posted by: 78632742erfgh
from Indianapolis
I love Worx products! I ALWAYS have a Worx trimmer/edger because they are so easy and versatile to use. My most recent purchase, the revolution was so difficult to put together that I did it incorrectly. I am having so much trouble that I may have to return it. After I tried and failed, I contacted the company, who is VERY easy to deal with (thank you!) and found that there is an excellent Youtube video on how to assemble it. LATE with that information....
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , March 26, 2021
Salutations, thank you for the stellar feedback and review! It is always so good to hear that we were able to provide you with the help you need for your lawn and garden care. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
awesome
on April 5, 2021
Posted by: pj51366
from cassville, mo
Gender:Female
Easy to use and great performance...Love, love, love it!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on April 6, 2021
Posted by: MeMa62
from Florida
Gender:Female
[This review was collected as part of a promotion.] Bought this to replace my old Worx trimmer. This one has more features than my old one. It was light enough to do the yard without wearing me out. The mini mower part is handy for going between my lemon grass plants and other flowers and shrubs. The bigger battery was great. I didn't need to change batteries half way.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love this trimmer
on April 6, 2021
Posted by: Trim1
from LaVergne, TN
Gender:Female
I love this trimmer. The battery lasts long and it is so very easy to use. I bought this trimmer a few days after I had surgery and I used it the next day. No gitters, no vibrations and I used as a mini mower on my whole back yard before the battery started lagging.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com