Customer reviews from worx.com
WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Average customer rating
4.6
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
897
4 Stars
153
3 Stars
45
2 Stars
26
1 Star
30
92%of customers recommend this product.
(
1,030 out of
1,116)
Customer Reviews for WORX - 20V 12" Brushless Cordless String Trimmer (1 x 4.0Ah and 1 x Charger) - Black
Customer Rating
5
A Workhorse!
on December 17, 2020
Posted by: galongi
from Stayton, Oregon
Gender:Male
I usually don't write reviews until at least one year has gone by in order to give a full review. This tool is amazing: the battery life is long, it is light and easy to manage, and not once has the string bound up - and I use it a lot!! The only problem I had is when setting it up in the vertical position to edge the lawn, the wheel comes off a little too easily. However, this tool is like the Energizer Bunny - it just keeps going and going and going and doing an excellent job. If this tool is an example of the quality of other Worx tools, then all my future purchases will be a Worx product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very light weight
on December 20, 2020
Posted by: Smooth W
from Dallas, TX
Gender:Male
[This review was collected as part of a promotion.] Love this trimmer/edger. So light weight and easy to go from one position to the next with a flick of a nob and adjustment to hight is great. I had my 9yr old do part of my back yard
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light Weight!
on December 23, 2020
Posted by: Littleb
from Florida
Gender:Female
[This review was collected as part of a promotion.] I recently bought this trimmer and love the light weight, ease of use, quiet operation and quick adjust features! Easily cut through long grass and saplings.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on December 24, 2020
Posted by: Lynn Vance
from Masontown, Pa. 15461
Gender:Female
[This review was collected as part of a promotion.] I bought this for my husband for Christmas... After years of hearing how heavy the trimmers were he has used for 30 years, but the gas cans and oil, then pulling and pulling to try to get it started, he was so excited to finally get a battery powered one. Can't even use it till spring! He can't wait to try it, started it in the kitchen to hear it run..lol quieter than the gas one. He's happy, that's all that matters.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 29, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very flexible and easy to change setup.
on December 30, 2020
Posted by: Leadfoot
from Indiana
Gender:Male
Have only had for a short time therefore have not been able to use very much.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to Use
on December 31, 2020
Posted by: Tamra
from Euless, TX
Gender:Female
[This review was collected as part of a promotion.] I grew up "working in the yard" but have lived in apartments my entire adult life. I haven't done yard work in nearly 20 years and gas mowers intimidate me. This is light weight and easy to use. It also didn't break the bank which is what I love almost the most. I have a smaller yard so it's plenty of tool for what I do. I'm really considering getting the blower next. My yard is covered by my neighbor's tree's leaves & that should cut down on the clean up time.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Upgrade to the Revolution
on January 7, 2021
Posted by: Happy Father In Law
from Spokane WA
Gender:Male
I bought my first WORX trimmer several years ago. It still performs like the day I bought it. As a year end bonus I bought the newest GT and gave my older model to my son in law. He's happy and I'm looking forward to using this in the spring.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
great little trimmer/edger
on January 9, 2021
Posted by: Rsvrph
Gender:Male
This is the third Worx trimmer I have purchased, Like the light weight and ease of use. Not good for heavy duty use. Love this trimmer
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , January 13, 2021
Hello! Your feedback and review help us improve our products. For any customer service needs please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com