Customer reviews from worx.com
WORX - ExacTrack 20V 6.5" Cordless Circular Saw (1 x 2.0 Ah & 1 x Charger Included) - Black
Average customer rating
4.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
115
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
5
94%of customers recommend this product.
(
125 out of
133)
Customer Reviews for WORX - ExacTrack 20V 6.5" Cordless Circular Saw (1 x 2.0 Ah & 1 x Charger Included) - Black
Customer Rating
5
Works great and it's portable!
on September 19, 2019
Posted by: Rosanne
from Louisville. KY
Gender:Female
[This review was collected as part of a promotion.] I bought this about a month ago and it's been super. It's light weight and cuts like butter. I really like being able to take it anywhere on my property and not have to worry about lugging around an extension cord
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , September 19, 2019
Thank you for sharing your experience and review! That is perfect! We are happy to hear you are enjoying the WORX 20 volt Power Share Exac Track! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on September 17, 2019
Posted by: Bobilew
from Black Hawk SD
Gender:Male
Very good saw works very well
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , September 19, 2019
Thank you for sharing your experience and review! That is awesome! We are thrilled to hear you are enjoying the 20 volt Power Share ExacTrack! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Nice Saw
on September 6, 2019
Posted by: crisp1947
from Florida
Gender:Male
[This review was collected as part of a promotion.] The first time I used this saw it was great
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , September 10, 2019
Thank you for sharing your experience and review! That is awesome ! We are thrilled to hear your experience with the 20 volt Power Share ExacTrack is indeed a great one ! Thank you for choosing WORX you are greatly appreciated !
Written by a customer while visiting worx.com
Customer Rating
3
on September 2, 2019
Posted by: Cheryl581
from Ri
Gender:Female
Got this a few weeks ago used it today for the first time, the battery last maybe 40 minutes was very disappointing. I have a battery lawn mower and blower that work great so I decide to get the saw figured it would be just as great, but it wasn’t.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , September 4, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations 100% . Also WORX offers 4.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great saw!
on August 30, 2019
Posted by: Johnnycake
from Central NY
Gender:Male
[This review was collected as part of a promotion.] Cuts like a hot knife through butter. I really like this saw. The saw has long battery life as well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Design flaw -
on August 27, 2019
Posted by: Highlander
from Brooklyn, NY
Gender:Male
Everything looked good in pictures. I needed a saw without the wires as I do yard work within a 40' x 22' area.
I am an Industrial Designer. I am left handed; once I removed the product from the box with my left hand, I realized that the activation button was designed solely for right handed users. The activate button should have been on the top for both left and right hand thumbs to operate it equally. I tried to return the saw and explained to the company the design flaw; the representative, bluntly stated that my refund period ran out and "have a nice day!".
Problem 2:
The saw when operated with the awkward and uncomfortable handle with the left hand, also cannot cut through any firm wood without constantly jamming and stopping unless I go extremely slowly with cut. So beware left handers: this product may not be for you.
I am an Industrial Designer. I am left handed; once I removed the product from the box with my left hand, I realized that the activation button was designed solely for right handed users. The activate button should have been on the top for both left and right hand thumbs to operate it equally. I tried to return the saw and explained to the company the design flaw; the representative, bluntly stated that my refund period ran out and "have a nice day!".
Problem 2:
The saw when operated with the awkward and uncomfortable handle with the left hand, also cannot cut through any firm wood without constantly jamming and stopping unless I go extremely slowly with cut. So beware left handers: this product may not be for you.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , August 27, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. This will be forwarded as well . Thank you for choosing WORX you are greatly appreciated !
Written by a customer while visiting worx.com
Customer Rating
5
Circular saw
on August 22, 2019
Posted by: Dan65
from Lexington ok
Gender:Male
[This review was collected as part of a promotion.] Works great and it’s light
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Bad Tool
on July 31, 2019
Posted by: Charlie10135
from Cleveland, ohio
Gender:Male
I bought this tool as it had good reviews. I charged the battery overnight to get ready for a project. I made two 4 foot cuts and it began to stall. I was cutting plywood. Not happy with this purchase.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , August 3, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. An email will be sent to you in regards to this as well . Thank you for choosing WORX !
Written by a customer while visiting worx.com