Customer Reviews for WORX - ExacTrack 20V 6.5" Cordless Circular Saw (1 x 2.0 Ah & 1 x Charger Included) - Black
Customer Rating
1
Has not been able to make a clean cut without stop
on November 23, 2024
Posted by: Hofbat
from Grass Valley, CA
Gender:Male
The title says it all. The saw strains and stops less than halfway through the cut. Could be the quality of the blade they included, but it was brand new. I also find this model very awkward to use. I have many Worx tools. This is one I cannot recommend. I bought a Dewalt that blows it away. Maybe I can sell this on Craigslist.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, November 25, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
I have many battery operated works tools but I was a little apprehensive about getting a circular saw that was battery operated. Having said that, I was totally surprised at how powerful this circular saw is and how long the battery lasts. Definitely recommend the product!
[This review was collected as part of a promotion.] My fave thing about this saw, other than the portability & ease of use with the 20V battery system, is that the blade stops turning as soon as the power button is released. (No residual spin!)