Customer reviews from worx.com
WORX - ExacTrack 20V 6.5" Cordless Circular Saw (1 x 2.0 Ah & 1 x Charger Included) - Black
Average customer rating
4.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
115
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
5
94%of customers recommend this product.
(
125 out of
133)
Customer Reviews for WORX - ExacTrack 20V 6.5" Cordless Circular Saw (1 x 2.0 Ah & 1 x Charger Included) - Black
Customer Rating
5
Looks nice but can't use it.
on December 12, 2020
Posted by: nanmc28
from Freeland, MI
Gender:Female
It arrived about a week ago. The box was really damaged. In fact the end flap was totally missing and was taped up.only tape holding contents. On the inside was a broken charging cord..a battery..and the saw. No manual of any kind and the blade for the saw is missing. Called to report it but found people are working from home. I'd like a replacement but didn't get one. They are sending a blade. We have bought quite a few of their products and love them but I was not pleased with this purchase. Not sure it even works because you can't charge the battery. The box it came in was the flimsy cardboard it was originally packaged in. There wasn't a sturdy outer box!! So anyone could see what was in it and obviously helped themselves!
Response from worx.comBy Brianna H, Customer Experience, December 14, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing Features!
on December 11, 2020
Posted by: RagingHawg
Gender:Male
I wanted to upgrade my tools as I was using old hand me down corded tools that didn't cut straight. After looking at all the major brands I settled on Worx mainly because of their versatility when it came to what each tool could do.
This circular saw has one of the best features out of all of the tools I bought. I struggled get the perfect rip cut by trying to measure the offset when using a rip cut clamp for plywood, so it would always be crooked or not the correct measurements. With this all you need to do is raise the red track, place it on your straight edge, and cut away. It couldn't be an easier and I'm glad I went with work tools.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the ExacTrack! Thank you for choosing WORX. You are greatly appreciated
Written by a customer while visiting worx.com
Customer Rating
5
Easy-to-use
on December 9, 2020
Posted by: Gary 1
from Colorado
Gender:Male
[This review was collected as part of a promotion.] I finally got a chance to use this handy saw by cutting an 3 1/2 x 3 1/2 post in half. The post was 4 foot high and was not in plane with my existing wall. It didn't cut all the way thru but got me off to a good start. You just have to go slow so you don't overwork the motor .
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 10, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the ExacTrack! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light and powerful!
on November 30, 2020
Posted by: Scott901
from Germantown
Gender:Male
Love it. One small project and I can’t wait to attack a larger one.
Response from worx.comBy Brianna H, Customer Experience , December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the ExacTrack! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Very good product
on November 2, 2020
Posted by: GilR
from Florida
Gender:Male
[This review was collected as part of a promotion.] I always wanted to try this saw and for me is fantastic! It would be perfect having the blade in 7 inches and if the battery comes with the indicator system for quick battery life review.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Best saw I have ever owned!
on October 1, 2020
Posted by: btmoore70
from Duncanville, Texas
Gender:Male
[This review was collected as part of a promotion.] This saw is extremely easy to use and light weight. I love not having to lug chords around. The blade is very sharp and took no effort at all to cut right through a 2x4. Very happy with my purchase.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Circular Saw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Quality!
on July 20, 2020
Posted by: Anonymous
from Beaumont, Texas 77713
Gender:Male
[This review was collected as part of a promotion.] This tool is made of high quality material and of close tolerances. The cut it does is perfect on the mark. Great tool to give someone as a gift. Thanks Worx
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Circular Saw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
28 v Circular Saw
on July 8, 2020
Posted by: Ben2
from Winterport ME
Gender:Male
Good saw for what little I have used it. Instruction manual was real short on details.Do like the key is secured to the saw.
I would recommend this to a friend!
Response from worx.comBy Jasmine D , Customer experience , July 8, 2020
Greetings from WORX!We appreciate the awesome feedback! We are thrilled to hear you are enjoying the WORX 20 volt Power Share ExacTrack!
Thank you for choosing WORX you are greatly appreciated!
Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com