Read all reviews they claim it was easy to convert to natural gas. We’re having a problem. When we took out the little nipples, one broke in the hole and is stuck in there. Can’t get it out. I don’t know why you have to make it so difficult to convert the bbq. I spent a lot of money & it’s frustrating. I’m not happy. I would have been happy buying a natural gas bbq, but you were sold out on every natural gas bbq!
Response from blackstoneproducts.comBy Customer Support, June 9, 2026
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com