Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,537 Reviews)
Rating breakdown 4,537 reviews
5 Stars
3,419
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Lid came bent
on June 8, 2026
Posted by: Whitney C
When setting up the grill, we noticed the lid was bent. It looks like it was dropped. We decided not to return it because we already set it up and wanted to use it. The legs are also a little wobbly. It would be nice to have it more stable.
Response from blackstoneproducts.comBy Customer Support, June 16, 2026
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
36” griddle with hood and extendable shelf
on June 8, 2026
Posted by: Peter C
The unit works great! The heat is even and consistent throughout the griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly
on June 8, 2026
Posted by: Amy J
Very easy to assemble.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good
on June 8, 2026
Posted by: Don R
Works great, easy to clean and keep clean. Very easy to use
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Fathers Day Gift
on June 8, 2026
Posted by: Gerard K
Easy to set up. Can’t wait to start using it for everything!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on June 7, 2026
Posted by: Jonathan H
Finally, have a girl that I can make smash burgers and breakfast on
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Griddle
on June 7, 2026
Posted by: Ernie L
Seems nice
I haven't used it yet
I could not figure out where to use split washers
I haven't used it yet
I could not figure out where to use split washers
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Mew
on June 7, 2026
Posted by: Dave J
I haven’t used it yet, but I was disappointed that the screws on the hood handle or stripped out
Written by a customer while visiting blackstoneproducts.com