Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,537 Reviews)
Rating breakdown 4,537 reviews
5 Stars
3,419
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
4
Haven’t used yet
on June 12, 2026
Posted by: Richard S
Haven’t used yet but putting it together I could tell it is well made
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on June 11, 2026
Posted by: Clinton L
First few cooks have been great. Smash burgers were a big hit.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Assembly
on June 11, 2026
Posted by: Michael M
The brackets for the extended shelf do not accept the shelf unit.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Sliding shelf problem
on June 11, 2026
Posted by: Michelle P
On assembly we came upon two issues, 1. Dent in the hood, (see pictures)
2. Sliding shelf quality is terrible, upon install when sliding/extending the shelf it is faulty on the front side and comes out of the track. (See pictures)
2. Sliding shelf quality is terrible, upon install when sliding/extending the shelf it is faulty on the front side and comes out of the track. (See pictures)
Response from blackstoneproducts.comBy Customer Support, June 18, 2026
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Beautiful Grill
on June 10, 2026
Posted by: Caine J
I love the look of the Blackstone! I can’t wait to try it out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Don't know yet
on June 10, 2026
Posted by: Sawyer S
My grill does not light at the moment so I have no clue if it's good or not.
Response from blackstoneproducts.comBy Customer Support, June 11, 2026
Thank you for your review. We’re sorry to hear about your experience. A member of our support team has contacted you via email to help resolve this issue. We look forward to your response.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing
on June 10, 2026
Posted by: Michael P
Amazing
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Cabin breakfast
on June 10, 2026
Posted by: Edward G
Really worked great at the cabin with a bunch of people. Eggs, bacon, sausage , potato everything on the grill at once
Written by a customer while visiting blackstoneproducts.com