Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,324 Reviews)
Rating breakdown 4,324 reviews
5 Stars
3,255
4 Stars
728
3 Stars
209
2 Stars
62
1 Star
70
80%of customers recommend this product.
(
33 out of
41)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Need help
on July 28, 2026
Posted by: Nicholas H
When lifting lid the griddle plate becomes uneven causing plate the wobble. Hood also gets caught on plate like it’s twisted
Response from blackstoneproducts.comBy Blackstone Support, July 29, 2026
Thank you for your review. We’re sorry to hear about your experience. A member of our support team has contacted you via email to help resolve this issue. We look forward to your response.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing product
on July 28, 2026
Posted by: Easton P
Can't wait to cook all the things on this bad boy!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Black stone
on July 28, 2026
Posted by: Laura D
I’m a home chef and this has made family time so much fun. I love love love my Blackstone.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Broken knob
on July 28, 2026
Posted by: Jennifer A
Would like to give this 5 but a knob is loose basically able to just fall right off
Response from blackstoneproducts.comBy Blackstone Support, July 29, 2026
Thank you for your review. We’re just now seeing your message and understand your issue has already been resolved by one of our agents. Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New
on July 27, 2026
Posted by: Makenzie M
Haven’t used it yet but I’m excited to and have heard great things
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
It’s big
on July 27, 2026
Posted by: Roch G
Fajitas were delicious. Easy assembly! Looks great!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Blackstone Model
on July 27, 2026
Posted by: Adrienne R
We just got this one after having a smaller version and love it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
New user
on July 27, 2026
Posted by: Leah V
Haven’t used it but excited to try lots of new meals
Written by a customer while visiting blackstoneproducts.com