Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,332 Reviews)
Rating breakdown 4,332 reviews
5 Stars
3,262
4 Stars
728
3 Stars
209
2 Stars
62
1 Star
71
80%of customers recommend this product.
(
33 out of
41)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
Great
on June 14, 2026
Posted by: Derek T
Easy to set up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First blackstone
on June 14, 2026
Posted by: Mick B
Just bought first blackstone & made hibachi with steak, chicken shrimp & all . Time to see what else we can cook with this
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Don't store it outside even with the cover
on June 14, 2026
Posted by: BBGirls
from Vancouver Island, BC Canada
Gender:Female
We LOVED this grill. Started with a small one, and it was so great we sold it and bought the 36" We also bought ALL the accessories, included the made-to-fit cover as it would live outside until we build our outdoor kitchen shelter.
Its been a chilly and busy spring, so we only just pulled the cover off this weekend. To our shocked dismay, the body of the unit is rusting away!
Now we get if we didn't thouroughly season the griddle surface before storage (pretty sure we did though) but the cover and body of the bbq is rusting beyond belief.
Why is the body not powder coated? Or made of stainless steel?
We will never buy one of these again unless they change the construction.
The 2 stars is because we truly loved the massive griddle cooking surface.
Its been a chilly and busy spring, so we only just pulled the cover off this weekend. To our shocked dismay, the body of the unit is rusting away!
Now we get if we didn't thouroughly season the griddle surface before storage (pretty sure we did though) but the cover and body of the bbq is rusting beyond belief.
Why is the body not powder coated? Or made of stainless steel?
We will never buy one of these again unless they change the construction.
The 2 stars is because we truly loved the massive griddle cooking surface.
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, June 22, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First time owner
on June 14, 2026
Posted by: Scott P
This is an amazing product. I don’t know why i waited so long to get one
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on June 14, 2026
Posted by: Noah R
Seasoned and cooked first night. Everything worked as it should and felt solid.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Looks great
on June 14, 2026
Posted by: Daniel B
Gonna be fun!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Can’t wait to use it
on June 14, 2026
Posted by: Ruth H
Just seasoned
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Top came with a scratch
on June 14, 2026
Posted by: Keith K
Top cam with a scratch. Hope it doesn’t rust like my last top.
Response from blackstoneproducts.comBy Customer Support, June 19, 2026
Thanks for your review—we’re sorry to hear about your experience. Our support team has reached out via email to assist and resolve this for you. We look forward to connecting with you soon.
Written by a customer while visiting blackstoneproducts.com