Just bought this grill with “expert assembly”. Upon tying to use it for the first time I hear and smell gas every time I open the valve on the propane tank. First time experiencing this with a grill.
Response from blackstoneproducts.comBy Customer Support, March 4, 2025
Thank you for leaving a review. We apologize for the wait in getting back to you and appreciate your patience. We are sorry to hear that your regulator is leaking. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
We just set it up but it’s beautiful. Ready to use it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Nice
on May 25, 2024
Posted by: Brenda H
Took longer than 30 minutes to assemble. Other than that it’s nice.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Bigger is better
on May 25, 2024
Posted by: Monte M
We have a smaller Blackstone, but with 6 people we got the 36” with the hinged lid. Went together easily. I will season it tomorrow, so no review on the cooking. But, our other Blackstone works like a dream, so I don’t expect any problems.