A peg to place the griddle onto the stand was not welded on straight. This made it impossible to complete the install. Very frustrating after an hour of putting it together to find the last piece doesn't fit. The skewed peg was very obvious and should have been caught before shipping.
Response from blackstoneproducts.comBy Customer Support, February 28, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out, and apologize that your griddle top arrived like this. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!