Just purchased this combo set put together the griddle and only two of the burners work. I tried resetting the regulator a new propane tank still same issue submitted a support form still having heard from them.
Response from blackstoneproducts.comBy Customer Support, February 28, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out, and are sorry that two of your burners were having issues. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great outdoor patio addition!
on June 5, 2024
Posted by: Nicholas D
This has been a fantastic addition to cook for family and friends! As an added bonus it is easy to set up and clean!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
MY FIRST BLACKSTONE BABY…!!!
on June 5, 2024
Posted by: Alejandro D
❤️ My Wife 💍 surprise me with an early Father’s Day gift baby! My very first very first Blackstone love it thank you baby. I can’t wait to cook for you. There’s no need for us to go to any hibachi restaurants anymore love.
Written by a customer while visiting blackstoneproducts.com