Great griddle, but some issues with construction. Assembly was quick and relatively painless. Had to improvise immediately, though. The metal shield on the underside of the burner chamber had three of the four rivets missing/failed. I had stainless hardware that let me repair this, so no big deal. One of the burner adjustment knobs is broken; the orange indicator trim piece will not stay snapped in place; the retaining tab on the knob is broken.
I love cooking on it, though. Seasoning was a breeze and I’m having a blast working with learning a new cooking mode. I wish the construction was better considering the cost.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, March 4, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!